“No hairdryer was provided and there were no drinking glasses available in the room. It is hardly important but all the frontdesk and restuarant staff were dressed in jeans; looked less professional that I am used to.”
“I arrived earlier than the 3pm check-in, but the staff made no effort to accommodate me. They told me my room was ready around 11:30am, but it wasn't. I still had to wait past 3pm to check-in. The fridge in the room did not work and didn't notice until my medicine went bad. I had to purchase it without insurance and the price was as much as this AWFUL hotel. This is the last time I will ever stay in this property.”
“Best hotel I've stayed at in Bucaramanga. Only one with a bidet attachment to the toilet I've seen. The views of Floridablanca are great. The pool isn't as big as other hotels, but it is nice.”
“El personal fue amable y las áreas comunes están bien mantenidas, aunque las habitaciones necesitan actualizarse. El desayuno es sencillo y poco variado, pero está bien, y mis hijos disfrutaron mucho la piscina en la azotea.
Mi mayor inconformidad fue con la habitación. Reservé una habitación cuádruple familiar para 4 personas basándome en las fotos publicadas en Expedia. Al llegar, me indicaron que la habitación amplia mostrada en esas mismas fotos era para 5 personas, aunque Expedia no……