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"Great staff"

"Super friendly and accommodating owners! Place is in an awesome location. Will definitely stay again!"

"The staff were so helpful here. The place has character and the location is amazing close to the chairlift and can see the mountain from the room. The room has everything we needed and loved the onsen. Breakfast was typical Japanese style but as a buffet so could help yourself and you could ski straight into the warm room to leave our equipment. "

"I had an wonderful 2 nights stay at Hotel Goryukan. The staff was very friendly and helpful during my stay. I cant recall the names of the staff, but I would like to thank the two staff on duty in the afternoon of 4 October 2026. They helped me to fill out the luggage delivery service card to my next hotel. There are breakfast available, but I unfortunately didnt had the chance to eat them as I was left the hotel early both days to hike. The room are clean, big and has a nice view. There is...

"good location with good service."

" Nice room Onsen ski storage breakfast Friendly staff"

"Excellent service, clean room, good facilities and lovely location."

"The rooms are specious and very nice, good breakfast and service "

"Although the property is not exactly updated, it was incredibly clean and the staff were so friendly and helpful. It’s located right in front of the beginners lift and was close proximity to the ski school and shuttle pick up. I would definitely stay here again in the future. "

"Great oasis in the mountains with great service and food "

"I can not more highly recommend Shirouma So! The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day. I would definitely stay here again!"

"Staff was amazing lovely stay and very clean "