Good service & friendly staff. Clean & comfortable room.
真实旅客
2019 年 2 月入住 1 晚
10/10 超赞
Rey
与配偶出行
2024 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Upon check in, I requested a room in the ground floor because my companion is not able to go up the stairs and reception managed to move our room from 2nd floor to the ground floor. Thank you!
The room was spacious, very clean and very modernly designed. Breakfast is a buffet with lots of choices and everything delicious. Restaurant dining experience was also great with a bar just next door. Haven’t checked the pool and spa which I missed. Staff are accommodating, friendly and hardworking.
Very convenient with the wedding venue and reception only a minute away which was decorated amazingly beautiful. Overall, it’s a lovely place to stay and I highly recommend it.
Rey
2024 年 3 月入住 2 晚
8/10 还可以
John
2024 年 3 月 22 日
满意:住宿条件和设施,清洁度
John
2024 年 3 月入住 2 晚
10/10 超赞
Stephen
2024 年 3 月 20 日
Stephen
2024 年 3 月入住 1 晚
2/10 糟糕
真实旅客
2024 年 3 月 17 日
不满意:清洁度、住宿条件和设施、客房舒适度
Awful
Although the premium room was nice the walls were so thin we could hear the people in the next room as if they were in our room with us. The 'spa' looked tired and old was full of raucus children just as you would expect at holiday camp and also people who were not staying at the hotel. No treatments were available and we were told they were all booked up until end of april.
Parking was awful and we were expexted to park in a remote overflow car park full of shipping comtainers. We left without staying as they couldnt offer us an alternative room and were also told we would have to wait for the refund to be authorised by a supervisor. Extremely unhappy with service and ameneties as we travelled a significant distance to get there.
真实旅客
2024 年 3 月入住 1 晚
10/10 超赞
Philip
2024 年 3 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Homeymoon Heaven
Spent a couple of nights here after getting married nearby. We were upgraded to the King suite i think, was incredible & made a special couple of nights even more amazing. All the staff were friendly, polite & helpful. Absolutely no complaints
Philip
2024 年 3 月入住 2 晚
10/10 超赞
真实旅客
商务旅客
2024 年 2 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Regular stay
The room, staff and food are all brilliant
真实旅客
2024 年 2 月入住 3 晚
8/10 还可以
真实旅客
与家人出行
2024 年 2 月 14 日
满意:清洁度、员工和服务、客房舒适度
The room is freshly decorated, the pool and spa area is outdated, the changing room had no air
真实旅客
2024 年 2 月入住 1 晚
10/10 超赞
真实旅客
2024 年 1 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall really nice, minor issues
It was overall a good experience and stay.
Staff were friendly.
We arrived at 1:30AM and was stood trying to check in for what felt like an eternity. Some miscommunication and our room was wrong (booked suite and somehow ended up with two single beds pushed together)?
We were upgraded at no extra charge which was really nice, thank you!!
There was more water coming out of the bottom of the shower head than the actual head.
Smelled damp upon entering but aired it out and got used to the smell.
Despite this, staff were great and really added the value to the stay. Thank you again!!
真实旅客
2024 年 1 月入住 2 晚
10/10 超赞
Sumaya,London
2024 年 1 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was booked for a birthday gateway, and it was a brilliant trip.
The hotel had a cake and a sweet message waiting in the room. The room itself was beautiful, warm, clean, and spacious. The food options were nice, with plenty of varieties to pick from. Spa was great too. Highly recommended if you want a quiet gateway.
Thank you