Hawthorne Works Museum Tours

This hotel is in a great spot of Chicago. Very close to a lot of good restaurants, within walking distance of the river walk, and close to the night life of river north. The hotel rooms are very small, with very little amenities. The hotel charges an "urban fee" like a resort fee of $25 a night, however, you have to Request to have your room made and request for new or more towels. Also they did not advertise the complimentary coffee truthfully. I was under the assumption before 11am customers would be able to get coffee from the Hotel cafe *as advertised on Expedia*. NO- there are little self-serve coffee tanks on the other side of the cafe for people to make their own drinks. Why charge the fee if the services is not actually included? I felt I definitely was not getting my money's worth in terms of the service fee. However, the staff was nice and greeted us upon arrival.

The location is ideal to see the tourist attractions downtown and near several bus and train lines for transportation. The had a great view of the river and city but I wasn't wowed by anything else.The bathroom has a separate shower and tub but they are small. There's no microwave, the fridge is small and barely functional for anything other than small items. The TV is not a smart tv and has limited channels. There's no pool, no free breakfast and the paid options are pricey and limited. Stay at a 3 star if you're a family or require any of these options. The staff was lovely and the hotel is pretty.

It was a cute hotel with comfortable beds and clean sheets. The hotel offered several benefits as a guest- complimentary coffee/tea in the morning, a credit to use at the bar, etc. It was in walking distance of plenty good restaurants and right next door to Broadway!