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The staff was very friendly very helpful no problems anything you ask for they was right there to give it to you ladies at the front desk was real helpful with getting my booking right can't thank them enough!!! Great atmosphere I would definitely stay here again!!!!

Best place to stay after a long car trip. So comfortable and quiet and clean. What a pleasant surprise!

I stop in Jackson often on my way to see family in Texas. I always use this hotel as I can count on it to be quiet, clean and comfortable. After 8 times never a problem.

Cute little bar and restaurant, staff super friendly. Room was super cute and well thought out. Very cozy and current decor. It is close to a county hospital, so you may hear so sirens from time to time. The water pressure was a little intense in the shower, the shower heads would be better if adjustable for different water strength, but thats really just a me thing. So overall. 5.0. I highly recommend.

Rooms were very clean and quiet. Clean fitness center with new equipment. Great breakfast. Overall excellent place to stay at a reasonable price.

I love staying at Springhill suites. I love the extra room and the friendly people at work here.

Lady at front desk was so patient and kind. Beautiful smile. I have Parkinson’s and forgot to do handicap she just smiled and said she would take care of it. The handicap bathroom was perfect for showering only suggestion is moving soaps closer to chair so we don’t have to risk standing up and falling. I looked around might be trying but the middle is better and easy for both. Ty tru for making our stop enjoyable.

The staff was great and very conveniently located. Clean room and breakfast was adequate. Mrs. Mary was fantastic and she treated our girls like her own grandkids. From the White's, a big shout out to her for representing Jackson in style.

I don’t know if this hotel is new or just newly remodeled. It’s very nice. The single piece shade for the window eliminates that center window gap for light and lack of privacy. Everything was clean and fresh. Staff was nice. I liked the area to purchase drinks and snacks so I didn’t have to go out for them. Hot breakfast was good except they only had sausage as the meat which gives me heartburn. They had a GF cereal. My only complaint is these big bottles of toiletries instead of...

My son goes to Lane College there in Jackson, me and my wife have tried a couple of hotels before this one ..all bad experiences...this hotel is the total opposite, friendly staff, clean rooms, overall nice environment...we stay here everytime we come to Jackson now ..a number of restaurants near by and shopping area.. pleasant stay, we drive all the way from Dallas and this is the only hotel we have been satisfied with, no issues thus far . awesome staff

Great

Jordan at the front desk has gone out of her way to help us several times. The staff at the bistro are also extremely helpful and friendly. All of the maintenance and housekeeping staff seem to be doing a great job. Very clean, prompt, polite, professional staff all the way around. This was my first visit at this location in Jackson. I chose the room because of a great deal offered through Travelocity. Sincerely, Corrie

The Staff was absolutely Amazing. So nice, especially the tall older black man that ran the breakfast bar. Good breakfast bar too btw. Also, pool and hot tub were excellent!!! Rooms clean, soft bed, good shower pressure, door dash delivered.

Location is great.

I loved the amenities in the rooms. I loved how secure the property was

This place is tremendous! Love everything about it!

I think the house keeping could have been better as far as trash removal from the room. The bathroom door had to be closed hard in order to lock it. The staff was amazing. Excellent customer service.

OMG I can’t rave enough about this property!!! First off I use a black light in every hotel because I like to ensure it’s clean. It passed with flying colors. However the absolute highlight of our stay was the fact that I left my wedding ring on the nightstand the day we checked out and not only did the hotel secure it they tracked me down via social media to contact me and return it!!!!! I am soooo thankful because I was sweating bullets having to tell my husband I lost my wedding ring ON...

This hotel has become my favorite place to stay in central Tennessee. Easy access, great staff, comfortable, clean rooms and the in-house restaurant make for a good experience every time. The rooms themselves feel a bit dated, but everything else more than makes up for that. In fact, my last time through they were booked, but I still stopped at the restaurant and got a recommendation for another hotel from them.