“We loved this hotel, for the all-inclusive package, it’s beautiful, and the rooms were very nice. However, we made two dinner reservations upon check-in, and neither restaurant had our names on their list. Even though we saw the reservations when we were checking in. Also, unfortunately, they were experiencing power issues, and our electricity went on and off more than 10 times throughout out stay, which is very inconvenient because when the power goes out the air-conditioning and the fan turned……
“The Peninsula is top tier. The staff from the moment we walked in, were AMAZING! There were some staff (at the bars, and the lady with the blonde bob in the restaurant. She is very mean and rude), that were not as friendly as the other staff but everyone else made up for it. They were are all so helpful and friendly. Especially the front desk and housekeeping staff. They are exceptional! The amenities are all very well maintained. The staff I mentioned are the only reason I did not give stars. I……