1/5 - Terrible
Customer service was very bad. They would not work with me to fix a reservation problem that was not of my doing.

Lovely experience, friendly staff, clean rooms, good breakfast:-)
Reviewed on Nov 13, 2025

Very attentive and informative staff. Exceptionally clean and modern
Reviewed on Aug 20, 2025

Amazing, good spot.
Reviewed on Sep 22, 2025

Went from Torino to Ivrea by train then to Chiaverano to visit the town of my grandmother who emigrated to the USA in 1920
Reviewed on Oct 17, 2024

Séjour très agréable,nous avons été accueillis par les propriétaires de l'hôtel malgré l'heure tardive très chaleureusement, ceux-ci nous ont conseillé un très bon restaurant pas très loin de l'hôtel. Durant notre séjour nous nous sommes sentis comme en famille.La sympathie de ce couple n'est pas ...
Reviewed on Aug 9, 2015

Such a beautiful location with fabulous neighbours. It was an oasis of peace and cowbells. We absolutely fell in love with the rhythm of the farm and the astounding views. The chalet is fabulous with its charming decors but also fab showers & loos. Can’t wait to go back and there’s no better review ...
Reviewed on Sep 17, 2023
After visiting Ivrea Cathedral, make a plan to see the other sights and activities in Ivrea. Stroll along the lakeside or experience the area's festivals.
Find out about the history of Ivrea with a stop at Castello d'Ivrea. Amble around the area's lakeside or experience its festivals.
Enjoy an outing to Nella Cioccolata during your stay in Ivrea. Take in the festivals and mountain views in the area.

Customer service was very bad. They would not work with me to fix a reservation problem that was not of my doing.
My plane tickets were cancelled due to a pilot strike in the UK and these folks would not give me a refund even though I contacted them more than a week before the trip. Terrible customer service.
ABSOLUTELY TERRIBLE CUSTOMER SERVICE - they ripped me off!!!!!
