“I rented room 117. The shower control knob was broken and I was unable to control the temperature of the water. I was unable to shower. I brought it to the front desk attention. I ask for a partial refund. The woman was not helpful. She said maintenance would have to look into it. She could have walked to the room to see for herself. I never heard from them again. No partial refund. A few days later I tried calling them and they did not pick up the phone. Contacted Expedia and they……
“I rented room 117. The shower control knob was broken and I was unable to control the temperature of the water. I was unable to shower. I brought it to the front desk attention. I ask for a partial refund. The woman was not helpful. She said maintenance would have to look into it. She could have walked to the room to see for herself. I never heard from them again. No partial refund. A few days later I tried calling them and they did not pick up the phone. Contacted Expedia and they……
“It was clean. Very aged building and very unmatched furniture. No phone in the room. Not what I expected from an Expedia supported property. The TV only carried basic TV so only very few local channels and no national news channels that I could find. Some choices just came up “unavailable “. The TV was so large it took up most of the wall. I could not read the room #on the key fob and had to go back to tell me the room number again. ”
“It was clean. Very aged building and very unmatched furniture. No phone in the room. Not what I expected from an Expedia supported property. The TV only carried basic TV so only very few local channels and no national news channels that I could find. Some choices just came up “unavailable “. The TV was so large it took up most of the wall. I could not read the room #on the key fob and had to go back to tell me the room number again. ”
“They refused to accept the reservation I made with Expedia for $445.40 and charged me $480.10. They said I should seek a refund from Expedia and that Expedia miscalculated their fees and taxes.
Please do not pay them any of my Expedia credits and reimburse me $34.70.”
“They refused to accept the reservation I made with Expedia for $445.40 and charged me $480.10. They said I should seek a refund from Expedia and that Expedia miscalculated their fees and taxes.
Please do not pay them any of my Expedia credits and reimburse me $34.70.”