Lancaster, OH Cottages

"Room fairly clean but lobby carpet extremely dirty. Room are so thin can hear everything from the other rooms"

"The staff was so friendly, and the room was so clean!! Definitely visiting again!!"

"Sonesta is usually one of our favorite, but this stay wasn't the usual"

"Staff was rude the whole place was dirty from the outside to inside absolutely disgusting and charged $300 deposit for a room that smelled like a wet cigarette and the sheets had burn holes in. Absolutely do not come here a $40 motel 6 is better than this place."

"We stayed in Keiko, cabin #23. The cabin is exactly as pictured. It is small but cozy, with space for two people (who at least like each other lol) to exist comfortably. Everything was clean and tidy, inside and out. The window view is spectacular. A/C and heat work well, and the kitchenette is well equipped with cooking utensils, plates, etc. In addition to basic bathroom amenities, there are some cabin-specific treats. Comes with - cocoa/coffee/oatmeal packets, small s'mores kit, electric lantern, skewers, AM/FM radio, some books, deck of cards, and firewood bundles for the fire pit. Suggestions: If you're diehard about your coffee, bring your own French press or single-cup maker. There is no television, and there is only one small (very small) shaving mirror. There is no hairdryer. Outlets are by door, counter, and in bathroom, so bring a long charger if you want it to reach the bed. Those are just a few things to note for planning. It is for camping in comfort and not meant to be a hotel vibe. (None of those things put me off, just thought they would be helpful to mention. I even had to get ready for a graduation the morning we left and was able to use the shower door reflection as a kind of mirror with no issues lol.) Overall, it was a great experience. Hassle-free check-in and check-out, as you receive door codes via text. We have both AT&T and T-Mobile, and we both had service on the property. They do have guest WiFi as well. Will definitely be doing this again!"

"Clean room and convenient to the airport"

"Breakfast was good and fresh"

"Was ok."

"Parking is a chore, there are like 12 spots for guests and the rest is off-site. Parking lot itself has many dips and broken pieces. The fridge in our room still had food from the previous tenent, it was nearly full. There were no extra trash bags in the room. There is only one elevator, fits about 4 people and the floor display does not work - it just displays 33. It also does not seem to respect Up/Down when deciding to open doors. Many times when wanting to go down they would open only for its travel to be up. The service employees also use this same single elevator. When checking in nobody was at the desk, same with checkout. They made a point of saying the doors and elevator needed a key after 7pm, but these still worked after 9pm without. The TV was very large, but to use it you needed to switch a physical button on the remote itself. There was no local channel guide printout - nor any sort of local restaurant directory/menu. If you order delivery - they don't allow to the room delivery so you need to go down to the lobby. They didn't send any sort of email outlining the checkout process - nor did they have any sort of receptacle/dropoff for keycards. Most guests just tossed their keys onto the front desk as nobody was manning it. This wasn't a bad hotel but it certainly wasn't worth the price paid - even if it was cheap for the area. The money certainly doesn't seem to be going into repairs or visual upkeep. "