Find Hotels with a Pool in Lowell, MA

"Breakfast was fresh"

"Room was clean and staff was great, would recommend."

"Room was clean but thought it was weird that there were no trash bags in the bins. Wish there were plug n close to the bed rather than across the room. Breakfast was a good variety but hot food was cold/warmish. Only juice option was orange juice. Over all not a bad stay"

"Had a very fun and relaxing time"

"Good service and friendly front desk"

"Now that I've stayed here, I'm shocked at the number of reviews which mention "cleanliness" as a positive. I didn't require much. Just needed a basic room with basic amenities. Unfortunately, the walls in my room had peeling paint, the entire carpet had a sticky feel to it, there was a "clean" towel with long hair on it, and there was a big chunk of something left on the floor near the bed... Maybe I got the dirtiest room in the building? The staff were friendly but slow to respond. I stayed 3 days. On day one, I had a hot shower. On days 2-3, my shower was cool to luke warm at best. O made multiple reports to staff with no resolution nor compensation. They are severely understaffed here. I just needed a basic place to stay. Nothing fancy. This place is not fancy, but it's also not clean and when you do have issues, as polite as the staff are, there are just too few of them to assist. You may end up with cold showers. I was so hopeful based on the previous reviews, but I will not be back."

"We have stayed at the HIE before. Staff is friendly. I enjoy being able to get a hot cup of coffee or tea whenever I want it. Parking is at the back of the hotel so use the rear door once you have your key. "

"We had a great stay and the staff was excellent!"

"had great stay rly"