Search Maidstone Cottages

"Room had no heating, it was broken. Small oil filled radiator inadequate to heat the room. Asked for another duvet, never arrived. Slept in a jumper! Shocking, wouldn’t stay again! "

"Overall a good experience "

"Great breakfast and pool"

"Yes"

"Ideal location for travelling by rail and well maintained property."

"I had difficulty sleeping as there was an incident in the hotel. The hotel said in the morning; Last night we had a serious incident where a guest's dogs actually locked themselves in the room. can only apologise for the banging and any disturbance you faced during the night. We tried to minimise the noise as much as possible and it did result in calling the fire brigade to break through. Once again I am so very sorry for any disturbance. As a token of good will i'd like to offer you a complimentary voucher to spend over at the main site to get some breakfast or a cup of coffee. I understand that this does not make up for a broken nights sleep but i can assure you we did our best to minimise the damage Your understanding is very much appreciated and again i offer my sincerest apologies"

"The room was clean and the air conditioning worked perfectly, which made for a comfortable stay. However, my check‑in was delayed because Hotels.com sent the hotel incorrect details for my booking — specifically, the wrong first name. As a result, the staff had to spend time verifying that the reservation was actually mine. Everything else on the booking was accurate except for the first name. I’m not sure how this happened, especially since I’ve used Hotels.com to book this same hotel several times without any issues. It would be helpful if this could be looked into to prevent similar delays in the future."

"We stayed 1 night at this lovely, cozy and very spatious hotel. The reception staff were very friendly and helpful. We used the indoor pool, jacuzzi and steam room. Not many people there, so we had lots of space. The bathrooms were well equipped (hair dryer and amenities which I loved). When leaving the pool, I passed by the bar which looked lively and fun. Next morning, we had breakfast (English breakfast is their specialty). All good. Then we had a stroll around the property. They have a large patio with tables and chairs, which is surely used in summer. It is located about a 30-minute walk from from East Grinstead station. Easy to get there. I would definitely stay at this hotel again."

"Great enclosed rooftop Bar, breakfast really good"