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Hotel Unknown

Property class: 3.5

Choose dates to view prices

Close to Mérida Cathedral, Hotel Unknown provides free continental breakfast, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. Free in-room WiFi and a restaurant are available to all guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Private Pool

A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, a chair, and a view of a garden through the window.

Standard Room, 1 King Bed, Private Pool

10.0 out of 10
Exceptional
(13 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Queen Beds

A hotel room with a wooden headboard, two beds with beige and turquoise bedding, a patterned rug, a desk with a chair, and a television.

Standard Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(8 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Double Room, 2 Queen Beds, Private Pool

A bedroom with two beds, a wooden headboard, a patterned floor, and a view of the outdoors through a sliding door.

Standard Double Room, 2 Queen Beds, Private Pool

9.8 out of 10
Exceptional
(6 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Suite, 2 Bedrooms, Private Pool

A bedroom with a wooden headboard, a bed with white bedding, a wooden wardrobe, a television, and a patterned rug.

Premium Suite, 2 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(9 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a view through the curtains.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

View all photos for Suite Itzimná – King Size Bed

A bedroom with a wooden headboard, a bed with white bedding, a green and white pillow, and a wooden wardrobe with shelves.

Suite Itzimná – King Size Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Mérida Centro, a neighborhood in Mérida, is home to Hotel Unknown. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio Salvador Alvarado or Estadio de Beisbol Kukulkan. Visit our Mérida travel guide
Map
559 Calle 53, Centro, Mérida, YUC, 97000

What's nearby

  • A historic building with a clock tower, a street with light trails from moving vehicles, and a red building with a sign.
    Mérida Cathedral
    16 min walk - 0.9 miles
  • A park with benches, trees, and a large sign spelling "MÉRIDA".
    Plaza Grande
    16 min walk - 0.9 miles
  • A monument at dusk with light trails from vehicles on the road.
    Paseo de Montejo
    19 min walk - 1.0 mile
  • Santiago Park
    7 min walk - 0.4 miles
  • Parque Santa Lucía
    16 min walk - 0.9 miles

Getting around

  • Teya-Merida Station
    28 min drive
  • Mérida International Airport (MID)
    16 min drive

Restaurants

  • Taquería La Lupita
    6 min walk
  • Galerón Club de Café
    4 min walk
  • El Cardenal
    12 min walk
  • Cucu Bistro & Coffee
    11 min walk
  • Cuerno de Toro Taproom
    9 min walk

About this property

Hotel Unknown

  • Hotel near Paseo de Montejo
  • Located close to Mérida Cathedral, Hotel Unknown provides free continental breakfast, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. Free in-room WiFi and a restaurant are available to all guests.
  • Other perks include:
    • An outdoor pool along with sun loungers
    • Tour/ticket assistance, a 24-hour front desk, and a front-desk safe
    • Concierge services, a banquet hall, and luggage storage
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Hotel Unknown offer perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Balconies or patios, coffee/tea makers, and fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Pool loungers

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Fan
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number FHA190725TS5

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Unknown have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

How much does it cost to stay at Hotel Unknown?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Hotel Unknown on Sep 17, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Unknown pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of MXN 350 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Unknown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Unknown?

Check-out is at noon.

Where is Hotel Unknown located?

Located in Mérida Centro, this spa hotel is within 1 mi (2 km) of Santiago Park, Mérida Cathedral, and Paseo de Montejo. Casa Frederick Catherwood and Catherwood House Museum are also within 10 minutes.

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