Title: Hotel Unknown Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Unknown Travelers enjoy local cuisine at the restaurant while getting insider tips from the concierge, relaxing poolside, or exploring the historic streets of Mérida Centro ## Photo gallery for Hotel Unknown ![Standard Room, 1 King Bed, Private Pool | Premium bedding, in-room safe, blackout drapes, soundproofing - Hotel Unknown (Mérida)](https://images.trvl-media.com/lodging/69000000/68640000/68636200/68636189/29978c6b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel Unknown (Mérida)](https://images.trvl-media.com/lodging/69000000/68640000/68636200/68636189/86cce117.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Hotel Unknown (Mérida)](https://images.trvl-media.com/lodging/69000000/68640000/68636200/68636189/cf9fbc87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Suite, 2 Bedrooms, Private Pool | Premium bedding, in-room safe, blackout drapes, soundproofing - Hotel Unknown (Mérida)](https://images.trvl-media.com/lodging/69000000/68640000/68636200/68636189/66b9cbfa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 10:00 AM to 9:00 PM, sun loungers - Hotel Unknown (Mérida)](https://images.trvl-media.com/lodging/69000000/68640000/68636200/68636189/1b7581cc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Unknown in central Mérida Centro offers continental breakfast, a vibrant bar, and a restaurant with local dishes. Guests can enjoy the outdoor pool or consult the concierge for exploration plans. Staff provides luggage storage, tour bookings, and attentive service. ## Reviews 9.2 Wonderful ## Popular amenities - Pet friendly - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=68636189&PinnedHotelID=68636189&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=68636189&PinnedHotelID=68636189&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=68636189&PinnedHotelID=68636189&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=68636189&PinnedHotelID=68636189&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=68636189&PinnedHotelID=68636189&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=68636189&PinnedHotelID=68636189&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=68636189&PinnedHotelID=68636189&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=68636189&PinnedHotelID=68636189&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Room, 1 King Bed, Private Pool ![Standard Room, 1 King Bed, Private Pool | Premium bedding, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/69000000/68640000/68636200/68636189/29978c6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Private Pool 10.0 Exceptional 10 reviews ### Highlights Balcony or patio Soundproofed Private pool Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Fan - 377 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Standard Double Room, 2 Queen Beds ![Standard Double Room, 2 Queen Beds | Premium bedding, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/69000000/68640000/68636200/68636189/9b9ec0bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Queen Beds 9.4 Exceptional 6 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Fan Premium bedding - 452 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Double Room, 2 Queen Beds, Private Pool ![Standard Double Room, 2 Queen Beds, Private Pool | Premium bedding, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/69000000/68640000/68636200/68636189/fe9dd60d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Queen Beds, Private Pool 9.8 Exceptional 6 reviews ### Highlights Balcony or patio Soundproofed Private pool Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Fan - 409 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Premium Suite, 2 Bedrooms, Private Pool ![Premium Suite, 2 Bedrooms, Private Pool | Premium bedding, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/69000000/68640000/68636200/68636189/05c81d86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 2 Bedrooms, Private Pool 10.0 Exceptional 7 reviews ### Highlights Balcony or patio Soundproofed Private pool Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Fan - 581 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Queen Bed ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/69000000/68640000/68636200/68636189/6577a643.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.6 Exceptional 18 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout drapes/curtains Fan Premium bedding - 355 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Unknown.h68636189.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Unknown.h68636189.Hotel-Information) ## About the neighborhood Mérida Centro, a neighborhood in Mérida, is home to Hotel Unknown. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio de Beisbol Kukulkan or Kukulcan Stadium. [Visit our Mérida travel guide](https://www.expedia.com/Merida.dx6023536) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.97348%2C-89.63087&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZidOsFzXF5gtURDSPNbV9ZDhuFo=) 559 Calle 53, Centro, Mérida, YUC, 97000 ### What's nearby - ![Merida Cathedral which includes heritage architecture and night scenes](https://images.trvl-media.com/place/6261245/942b0927-7edd-4050-8f6b-0bdc75fe346f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mérida Cathedral 14 min walk \- 0.8 miles - ![Plaza Grande showing signage and a park](https://images.trvl-media.com/place/6167853/5cbedc30-9f48-477a-8be8-f06b10b1fae0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Grande 14 min walk \- 0.8 miles - ![Paseo de Montejo showing a monument and night scenes](https://images.trvl-media.com/place/6220694/0c05e3c3-1f14-4410-ac4f-d2503dc0e7a8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de Montejo 16 min walk \- 0.9 miles - Parque Santa Lucía 13 min walk \- 0.7 miles - US Visa Applicant Service Center 18 min walk \- 1.0 mile ### Getting around - Teya-Merida Station 28 min drive - Mérida International Airport (MID) 16 min drive ## About this property ### Hotel Unknown Hotel near Paseo de Montejo Located close to Mérida Cathedral, Hotel Unknown provides free continental breakfast, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. Free in-room WiFi and a restaurant are available to all guests. Other perks include: - An outdoor pool along with sun loungers - A front-desk safe, luggage storage, and concierge services - A 24-hour front desk, a banquet hall, and tour/ticket assistance - Guest reviews give top marks for the helpful staff Room features All guestrooms at Hotel Unknown offer perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Balconies or patios, coffee/tea makers, and fans ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/116000000/115660000/115654100/115654079/b6297606.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Hotel Panamericana Merida Mérida Centro - Pool - Breakfast included - Spa - Kids pool 9.0 Wonderful 225 reviews $130 nightly $157 total Mar 27 - Mar 28 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=115654079&PinnedHotelID=115654079&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1450000/1442200/1442108/8d3e49e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Mercedes Merida, Curio Collection by Hilton Mérida Centro - Pool - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 1,052 reviews $77 nightly $92 total Mar 3 - Mar 4 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=1442108&PinnedHotelID=1442108&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/13000000/12070000/12063500/12063448/35582ef5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Merida Centro by IHG Mérida Centro - Pool - Breakfast included - Free WiFi - Air conditioning 9.0 Wonderful 1,002 reviews $89 nightly $107 total Mar 8 - Mar 9 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=12063448&PinnedHotelID=12063448&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/30000000/29130000/29128300/29128263/a96f8181.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express Plus by Marriott Mérida Mérida Centro - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very Good 1,000 reviews $93 nightly $112 total Mar 14 - Mar 15 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=29128263&PinnedHotelID=29128263&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/4000000/3480000/3479700/3479666/047ad6f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marionetas Mérida Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 383 reviews $66 nightly $80 total Feb 27 - Feb 28 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=3479666&PinnedHotelID=3479666&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/981be17c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palacio Maya Mérida Centro - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 1,000 reviews $47 nightly $57 total Mar 10 - Mar 11 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/77000000/76170000/76165900/76165851/7ac89b58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza by Kavia Mérida Centro - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 874 reviews $61 nightly $73 total Mar 1 - Mar 2 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=76165851&PinnedHotelID=76165851&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/11200/11176/865e52c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Merida by IHG Mérida Centro - Pool - Pet friendly - Parking included - Free WiFi 8.8 Excellent 1,002 reviews $82 nightly $99 total Mar 17 - Mar 18 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=11176&PinnedHotelID=11176&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Regional cuisine ](https://images.trvl-media.com/lodging/3000000/2920000/2920000/2919909/48d38736.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Merida Mérida Centro - Pet friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,000 reviews $60 nightly $72 total Mar 28 - Mar 29 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=2919909&PinnedHotelID=2919909&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/17000000/16430000/16429200/16429129/0a89a259.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casona 61 Boutique Hotel Mérida Centro - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 378 reviews $48 nightly $58 total Mar 16 - Mar 17 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=16429129&PinnedHotelID=16429129&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=68636189&PinnedHotelID=68636189&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=68636189,115654079,1442108,12063448,29128263) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Free continental breakfast available daily 7:30 AM to 11:00 AM - A bar/lounge - A restaurant ### Things to do - Full-service spa - Outdoor pool ### Family friendly - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Outdoors - Pool loungers ### Full-service spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator (single-level property) - Stair-free path to entrance ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Restaurant dining guides ### More - Air conditioning - Fan - Free local calls - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 350 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Pet fee: MXN 350 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number FHA190725TS5 ### We should mention This property does not have elevators Pool access available from 10:00 AM to 9:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hotel Unknown Hotel Hotel Unknown Mérida Hotel Unknown Hotel Mérida ## Frequently asked questions ### Does Hotel Unknown have a pool? ### Is Hotel Unknown pet-friendly? ### How much is parking? ### What time is check-in at Hotel Unknown? ### What time is check-out at Hotel Unknown? ### Where is Hotel Unknown located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Unknown Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 234 8 - Good 73 6 - Okay 14 4 - Poor 8 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Christina Jan 31, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was amazing, staff was very friendly and breakfast was wonderful. ##### Christina Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Larkin Feb 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice staff, nice inviting environment ##### Larkin Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Luis Antonio Dec 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was a very pleasant stay, enjoyed the location, atmosphere, large rooms, and friendly service. ##### Luis Antonio Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Miguel Angel Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was very clean and the beds were very comfortable. I highly recommended this please if you’re visiting Merida however is not very close to centro but a nice walk!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/395db62e-c83c-4831-bf65-a9f7534d3bbf-1767552037398.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/51a4a87a-c95a-4d81-b80a-ae77de0655b4-1767552039294.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Miguel Angel Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### John Adriaan Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff are amazing. The location is great. The rooms are spacious, clean and well cared for. We love the small garden and pool! The breakfast is filling, the coffee is hot and the staff are wonderful ##### John Adriaan Stayed 14 nights in Nov 2025 ### 6/10 Okay #### Lynn Feb 4, 2026 Liked: Cleanliness, property conditions & facilities Room was clean and staff was amazing at daily cleaning. Loved the courtyard area. What would really improve the rating would be a mini fridge in the room. All the staff were great people and friendly. Pool area needs updated, comfortable furniture. It's a small pool but very nice on a hot day. Breakfast is great if you're only staying a couple days but after that we went elsewhere for breakfast. A couple different options would be great. (i.e. if you're having a 2 egg scramble or omelet why do you need to pay extra for 2 eggs fried and a piece of toast)? ##### Lynn Stayed 11 nights in Jan 2026 ### 10/10 Excellent #### Rose Oct 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a wonderful time. The staff was very attentive and friendly and our room was clean and comfortable. We loved our stay ##### Rose Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Irais Daniela Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff :) ##### Irais Daniela Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Enrique Dec 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very spacious room. Good internet service. Had a decent sleep. There was some construction goi g on outside the property in the morning. Not their fault. It’s a nice location. ##### Enrique Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Rocio Oct 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing experience in Merida The moment I enter It felt relaxing our private suit was wonderingful , quite, cool with good A.C. The tranquility of hotel and pool was a great experience would highly recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/bf650adf-ab2d-4517-b3a5-12841135cd17-1760674738951.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rocio Stayed 5 nights in Oct 2025 ### 8/10 Good #### candance Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely staff. Large room with patio and small ante room with couch ##### candance Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Cesar Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Photos don’t do justice! Very peaceful and beautiful inside. Our 4 year old loved the pool and breakfast. ##### Cesar Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Roberto Mar 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved this place! Excellent staff and service! ##### Roberto Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### KARIN May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Karina and Jose along with all the other staff are fantastic. They really made our stay even more enjoyable ##### KARIN Stayed 6 nights in May 2025 ### 10/10 Excellent #### Ellene Feb 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel! Great service, super quiet room, comfortable king bed, nice bathroom amenities, great breakfast included. Location is close to the airport but also conveniently located near the historic center. Highly recommend! ##### Ellene Stayed 1 night in Feb 2025 ### 10/10 Excellent #### paul Apr 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The entire staff is so welcoming and helpful. And having a private and public pool is fantastic in 100° weather. ##### paul Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### paul Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are lovely and spacious with a living room, courtyard with dipping pool. Breakfast is tasty. And Karina at the desk is incredibly helpful. Staff throughout the property are terrific. Ive stayed three times. ##### paul Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### William Dec 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Private plunge pool. All things combined lead to a pleasant three week stay. ##### William Stayed 24 nights in Dec 2024 ### 10/10 Excellent #### Leanne Feb 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a great hotel in a very good location. The rooms are large and very quiet. There is a beautiful pool. The included breakfast was very good. WiFi is a little inconsistent as was the hot water for the shower but overall we had a great stay and I would definitely stay again. ##### Leanne Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Cheryl Mar 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful Oasis.. friendly staff.. my only recommendation would be a full length mirror. ##### Cheryl Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Eugenia Jul 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this hotel. I am moving to Merida and I wanted a Merida type hotel not a big chain hotel and I found the best with hotel unknown the rooms are set up very nicely. The toiletries are excellent. I have a room with a pool. it’s delightful and the staff has been outstanding. They don’t speak a lot of English and I don’t speak a lot of Spanish but we work together to get the very best outcome for me. They were so very helpful. I could stay here forever. ##### Eugenia Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Agnieszka Feb 25, 2025 Liked: Amenities We came from New York and stayed for three nights. We loved everything about our stay: the cute swimming pool located in the sun, the charming suite, the friendly and welcoming staff, and the location. Thank you! We’ll be back! ##### Agnieszka Stayed 3 nights in Feb 2025 ### 8/10 Good #### Janine Nov 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was clean and well equipped. The staff was very friendly. The included breakfast was also okay - nothing special, but everything you needed. We would definitively come back! ##### Janine Stayed 3 nights in Nov 2024 ### 8/10 Good #### Claudia Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very good hotel. The building is lovely as well as the pool. Rooms are very spacious and comfortable and the air conditioning works properly, which is a must in Merida. The one thing we were not too keen on was the fact that the hotel is about 20 minutes walk from the centre which made it difficult sometimes. The surrounding streets are very quiet and somewhat dark so that’s something to consider when you are waking back to the hotel at night. ##### Claudia Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Elizabeth Jul 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was very helpful and kind. ##### Elizabeth Stayed 4 nights in May 2024 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Hotel Urban](https://www.expedia.com/Merida-Hotels-Hotel-Urban.h35236340.Hotel-Information) - [Casa Oasis Guest House and Spa](https://www.expedia.com/Merida-Hotels-Casa-Oasis-Guesthouse-And-Spa.h98515708.Hotel-Information) - [Villa Orquidea Boutique Hotel](https://www.expedia.com/Merida-Hotels-Villa-Orquidea.h44241783.Hotel-Information) - [Hotel Plaza Mirador](https://www.expedia.com/Merida-Hotels-Hotel-Plaza-Mirador.h9055215.Hotel-Information) - [Hotel Maison del Embajador](https://www.expedia.com/Merida-Hotels-Hotel-Maison-Del-Embajador.h5461951.Hotel-Information) - [Casa Tuut](https://www.expedia.com/Merida-Hotels-Casa-Tuut.h90610427.Hotel-Information) - [Antelar Casa Destino](https://www.expedia.com/Merida-Hotels-Antelar-Casa-Destino.h59344889.Hotel-Information) - [Guaya Hostel](https://www.expedia.com/Merida-Hotels-Guaya-Hostel.h40086206.Hotel-Information) - [El Palacito Secreto](https://www.expedia.com/Merida-Hotels-El-Palacito-Secreto.h25843038.Hotel-Information) - [Rosas & Xocolate, Mérida, a Member of Design Hotels](https://www.expedia.com/Merida-Hotels-Rosas-Xocolate-Boutique-Hotel.h2882608.Hotel-Information) - [Acqua IN BOCCA](https://www.expedia.com/Merida-Hotels-ACQUA-IN-BOCCA.h93460804.Hotel-Information) - [Gamma Mérida El Castellano](https://www.expedia.com/Merida-Hotels-Gamma-De-Fiesta-Inn-Merida-El-Castellano.h9728927.Hotel-Information) - [Hotel Hacienda Inn Aeropuerto](https://www.expedia.com/Merida-Hotels-Hotel-Hacienda-Inn-Aeropuerto.h1453036.Hotel-Information) - [Hotel Del Peregrino](https://www.expedia.com/Merida-Hotels-Hotel-Del-Peregrino.h9753150.Hotel-Information) - [Hostal Escentrike](https://www.expedia.com/Merida-Hotels-HOSTAL-ESCENTRIKE.h110405616.Hotel-Information) - [Hotel Margarita](https://www.expedia.com/Merida-Hotels-Hotel-Margaritas.h44953562.Hotel-Information) - [Wyndham Merida](https://www.expedia.com/Merida-Hotels-Wyndham-Merida.h5331167.Hotel-Information) - [Hotel Santa Ana](https://www.expedia.com/Merida-Hotels-Hotel-Santa-Ana.h8971978.Hotel-Information) - [Barrio Vivo Hostel! 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