4/10 很差
John
与家人出行
2024 年 5 月 15 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
As a whole, the room was mostly decent. I'd probably stay here again as long as the price was low. But I have to rate it lower for these reasons:
-The biggest issue I had was that they charged a $100 security deposit, which was supposed to be immediately refunded. Instead, the charge actually went to my card and wasn't removed till 4 days after my stay, after I had called them and asked why it was still there. They said they initiated the return 3 days earlier... but it is concerning.
-The AC did not respond to the settings I entered. It worked, but I turned it to fan always on mode... Didn't do it. I set the temp colder... Didn't do it.
-Their "breakfast" was the worst I've had at a hotel. It has bagels, which were so stale that they were completely hard; a waffle iron and mix; a few packaged muffins; some cereals (but no milk), some apples, and some yogurt. That was it.
-The 1st room I got the door wouldn't work. The hotel clerk tried to open it, and still no. They switched us to another room, so it wasn't a big deal, but still figured worth mentioning that the place is a little under maintained.
John
2024 年 5 月入住 1 晚