“We booked a 2 queen bed and paid for it online. We paid that morning. We arrived from Florida at around 12 am (midnight). When we arrived to our room, there was only one bed in there. We were tired and asked for a discount or for them to extend our stay. They refused. And they also didn’t have other rooms available. The staff took about 10 minutes to come to the front, like she was doing something in the back. Expedia called the front desk and COULD NOT GET A HOLD OF ANYONE. Staff was respectful……
“We booked a 2 queen bed and paid for it online. We paid that morning. We arrived from Florida at around 12 am (midnight). When we arrived to our room, there was only one bed in there. We were tired and asked for a discount or for them to extend our stay. They refused. And they also didn’t have other rooms available. The staff took about 10 minutes to come to the front, like she was doing something in the back. Expedia called the front desk and COULD NOT GET A HOLD OF ANYONE. Staff was respectful……
Ricardo