Northeastern Pennsylvania Chalets

"The room was clean, staff very nice and great amenities. Never stayed at the casino before and the convenience of being able to stay and play was great."

"Amazing staff. "

"The staff was extremely helpful and pleasant. My friend and I had a great time"

"Great breakfast "

"Very pleasant, standard, interstate-adjacent hotel. No frills, but all the basic amenities. Comfortable, immaculate rooms; friendly staff; cookies and coffee in the lobby. Good choice for access to Jim Thorpe."

"Breakfast could have healthier choices. Very standard American breakfast. "

" We were nervous about this booking and honestly would have backed out if we could have. The reservation was non-refundable by the time we investigated reviews, and after reading the reviews so close to our travel date, we just decided to go for it. I’m happy we did. The reviews for this place are definitely unfair. In fact, it’s kinda outrageous because our experience was pretty close to a 5/5! From the moment we arrived, the staff at check-in were friendly, helpful, and professional. They have concierges available to answer questions and make recommendations, and they really do a great job. Shantell at Guest Services was absolutely amazing—super helpful, warm, and went above and beyond. Check-in was easy, payment was straightforward, and we had no issues accessing our unit. We had a renovated room. Yes, the flooring is inexpensive and there were a few spots of chipped paint, but none of that bothered us or was even an issue and certainly nothing that would keep me from staying here again. The unit was spacious, the bathrooms were clean, and the rooms were very nice. The mattresses are standard and basic inexpensive hotel grade but they did the job. The kitchen area was clean and well-stocked with utensils, mugs, plates, and bowls. We used paper goods, but everything you’d need is there. Awesome"

"Was very nice clean n friendly decorated beautfil "

"The service, "