Northern Arizona Chalets

"The hotel was immaculate and the room was very clean and nicely remodeled."

"The lounge and outdoor space was great. However, the room itself wasn’t impressive. The shower got water all over the bathroom no matter how hard we tried to prevent it. There was no exhaust fan and there was lots pink mildew along the floor. In addition, the room needed maintenance. My sheets had small rips, the walls needed the paint touched up, etc. We got breakfast one morning and it was extremely overpriced for what it was. We spent $80 on two coffees, a water, overnight oats, a breakfast sandwich and a pastry. The coffee and oats were good but still didn’t justify the cost. The staff was lovely but unfortunately that is not enough for me to go back. It seems the place was designed with “aesthetics” at the forefront without attention to function or detail."

"Our room was clean and comfortable. The staff was very friendly and helpful however, they use broadband for internet so if WiFi is important to you, I’d consider somewhere else. The restaurant was only ok, not great and expensive. "

"Awesome!"

"The check-in and check-out were easy. The free Continental Breakfast of a muffin, banana, yogurt with granola and coffee / juice was more than filling enough for us in the early morning hours. The other items they served for breakfast definitely looked good though! The location of this resort was very good for accessing the northern hikes around the Thunder Mountain area. It took a little more time to reach the hiking trails in the southern Oak Creek area such as Bell Rock, Courthouse Butte and Cathedral Rock, but still not terribly long drives. The room we had was good. We thought grab bars should possibly be added in the shower. The lighting in the room was a little dim for our taste. The hot water seemed to be almost instant which was great! It was very quiet during our stay which we really liked, but the resort wasn't super crowded. We thought the front desk receptionists could have been a little more informative / knowledgeable about area attractions. We asked about train rides to the Grand Canyon, and no one could respond and no literature was available. We know they exist, especially out of the Williams, AZ area, but one could give us that info. All-in-all it was a very good stay. I can't say the cost per night was worth the hotel amenities because I'm never satisfied with that aspect of a hotel / resort stay."

"Room really clean, air conditioning was good and the staff was nice, it would have been nice to have some sort of breakfast provided "

"This is a fine facility. We didn’t make use of the amenities except for the snack bar area. The staff were very helpful and pleasant. The rooms were clean and very comfortable. We stayed only one night, but felt that even a much longer stay would’ve been very good. we were very pleased to see an elk feeding outside the main lodge."

"It's ok place to stay for a night. It's clean. Walking distance 20 min from main street. "

"Great location and property!"