Is Hotel Luna Otsu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Luna Otsu?

Self parking is free at this property.

What time is check-in at Hotel Luna Otsu?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Where is Hotel Luna Otsu located?

Situated in Otsu, this hotel is within a 15-minute walk of Aeon Mall Kusatsu and Lake Biwa. Biwako Hall and Ishiyamadera Temple are also within 3 mi (5 km). Seta Station is 26 minutes by foot.

Hotel Luna Otsu Reviews, Deals & Photos 2025

10/10 Excellent

KEY YOUNG

Aug 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

다음에 또 가고 싶어요.

Stayed 1 night in Aug 2025

2/10 Terrible

Mario

Apr 5, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Save yourself a headache

Severely outdated hotel. Most definitely NOT a family hotel as it is a "love hotel" and NOT safe for families. Entire room covered in yellow nicotine and the smell was horrendous.

Stayed 2 nights in Mar 2025

8/10 Good

MASAAKI

Aug 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

メンバーサービスが充実してます。タブレットで注文等が出来るのも良いと思います。

Stayed 1 night in Aug 2024

8/10 Good

FENGTUNG

Nov 26, 2023

Liked: Cleanliness, staff & service, amenities

英語較難溝通。

Stayed 1 night in Nov 2023

8/10 Good

Wing Shan Bonita

Apr 6, 2024

Liked: Staff & service

It is very strange that you are being locked in the room unless you ask the staff to open , it means every time you go out , you need to ring them ! Doesn’t feel great when imagining disaster such as earthquake …. Staff members are helpful but no English speaking , nice location near a river and it’s a perfect secret spot for cherry blossom.

Stayed 8 nights in Mar 2024

4/10 Poor

Audra

Apr 7, 2024

Liked: Staff & service

Disliked: Cleanliness, amenities

So when we purchased this online the property looked gorgeous and the rooms looked clean and put together but once we got there we knew something was off. They don't have keys for your door instead they lock and unlock it from their office. Once we got to our room we realized this was a love hotel and nowhere online had it said this. The bedding was stained and the atmosphere was dark. We decided to check out early as we felt unsafe here. We tried to get a refund for the 7 nights we were not going to be there but we were denied. Overall this was a terrible experience. The best way they can remedy this is to say that they are a love hotel from the beginning.

Stayed 8 nights in Mar 2024

10/10 Excellent

NAOYA

Apr 19, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

FRANCISCO

Oct 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gustó mucho

Es la mejor habitación que me ha tocado en su categoría. Tiene todas las amenidades. La vista de mi habitación estaba muy bonita. Es curioso que uno tenga que solicitar a recepción que le abran la puerta de la habitación. Todo está en japonés, sería recomendable que hubiera instrucciones básicas en inglés, como el número de recepción y como encender las luces de la habitación.

Stayed 1 night in Oct 2024

4/10 Poor

??

Aug 8, 2024

Disliked: Property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Yuta

May 4, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2024

10/10 Excellent

Frederick

Apr 4, 2024

Stayed 3 nights in Apr 2024

10/10 Excellent

ふうき

Mar 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

設備が整っていて、ビールサーバーがあったりと楽しめるホテルでした‪‪❤︎‬

Stayed 2 nights in Mar 2024

2/10 Terrible

KWOK YIU

Nov 11, 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

不會入住！

给人被軟禁的感覺!出門口的自由都沒有!因長時間沒有人入住，連飲水都有味!永不入住!

Stayed 1 night in Nov 2023

4/10 Poor

セイジ

May 9, 2023

Liked: Staff & service

Disliked: Cleanliness

Stayed 1 night in May 2023

8/10 Good

たけお

May 6, 2023

Stayed 1 night in May 2023

10/10 Excellent

ともこ

Jun 15, 2022

Liked: Staff & service, amenities, property conditions & facilities

12時チェックアウトが嬉しいです泡風呂を2つ入れて欲しいです次回は、違う部屋を利用してみたいですとても楽しい時間を過ごせて楽しませて頂いてます。ありがとうございます

Stayed 1 night in Jun 2022

4/10 Poor

Shunichi

Nov 19, 2021

Stayed 1 night in Nov 2021

10/10 Excellent

toshihiro

Aug 27, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

朝食無料、ウェルカムドリンクありなどサービスいっぱいのホテルでした。

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Mar 20, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

空気清浄機までついていてコロナ対策がしっかりしていてとても良かった

Stayed 1 night in Mar 2021

6/10 Okay

HIRAI

Feb 28, 2021

Stayed 1 night in Feb 2021

8/10 Good

Hiromichi

Dec 16, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2020

Hotel Luna Otsu

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