“We stayed in room 616.
This is a basic 4 star hotel for sure. It is clean. And the rooms are large. Bed is large and comfortable but the pillows were so soft they didn't work.
However our bar fridge didn't work. The bathroom is large.
The breakfast was adequate but we did have to ask for butter, There was no Ham or bacon available on the morning we stayed. Which is ok but after a while you do want a European breakfast.
We had a room service dinner which was adequate... lamb Chops were……
“We were supposed to receive two complimentary beverages as part of our stay. However, the staff never provided them. Whenever I tried to ask about the complimentary drinks, they avoided the question and changed the subject. This was disappointing, especially since the beverages were clearly included in our stay.”
“We could not use the pickleball court as it was under maintenance, which I can understand. But if it is not going to be available then it needs tobe communicated before we book the property, as we do pay for such amenities as well”