Plaza del Carmen Tours

I’ve stayed here for a week. The staff was a great

Great location- near train station & airport. Very clean hotel with cool decor. Breakfast was excellent, wished we could stay onger.

I recently had the pleasure of staying at Brach Madrid, and I can confidently say it’s one of the most exceptional hotels I’ve ever experienced. Nestled right on the iconic Gran Vía, this hotel truly feels like a hidden jewel in the heart of Madrid. From the moment I arrived, I was greeted by the warm and attentive staff who went above and beyond to ensure every need and request was met with a smile. The employees here are nothing short of fantastic — professional, friendly, and genuinely dedicated to making your stay memorable. The hotel itself is magnificent — beautifully appointed rooms, a charming annex, and a cozy yet luxurious atmosphere. The level of service and comfort exceeded my expectations at every turn. It’s clear that Brach Madrid prides itself on excellence and guest satisfaction. I’ve stayed at many hotels, but this one stands out as truly exemplary. I sincerely hope they continue to maintain their high standards, as they have set a new benchmark for hospitality in Madrid.