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Hotel Regina

Photo gallery for Hotel Regina

Terrace/patio
Terrace/patio
Hypo-allergenic bedding, memory foam beds, minibar, in-room safe
Hypo-allergenic bedding, memory foam beds, minibar, in-room safe
Superior Triple Room, Multiple Beds | Hypo-allergenic bedding, memory foam beds, minibar, in-room safe

Overview of Hotel Regina

VIP Access

Hotel Regina

3.0 star property

9.6/10 Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
Map
Alcala 19, Madrid, Madrid, 28014

Explore the area

  • Popular LocationGran Via Street3 min walk
  • Popular LocationPuerta del Sol3 min walk
  • Popular LocationPlaza Mayor9 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)24 min drive

Room options

About this area

Madrid

Located in Madrid Centro neighborhood, Hotel Regina is connected to a shopping center. Plaza de Cibeles and Puerta del Sol are notable landmarks, and travelers looking to shop may want to visit Gran Via Street and Mercado de San Miguel. Looking to enjoy an event or a game while in town? See what's happening at Santiago Bernabeu Stadium or WiZink Center.

What's nearby

  • Gran Via Street - 3 min walk
  • Puerta del Sol - 3 min walk
  • Thyssen-Bornemisza National Museum - 8 min walk
  • Plaza de Cibeles - 9 min walk
  • Plaza Mayor - 9 min walk

Getting around

  • Sevilla Station - 1 min walk
  • Madrid Recoletos Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • La Chulapa de Alcalá - 2 min walk
  • Steak 'n Shake - 2 min walk
  • El Fontán - 2 min walk
  • AskuaBarra - 3 min walk
  • Restaurante La Catedral - 3 min walk

About this property

Hotel Regina

3-star hotel revitalized in 2020 and located near Gran Via Street
A short walk from Puerta del Sol and Plaza Mayor, Hotel Regina provides a roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. The onsite restaurant, Caramba, features Mediterranean cuisine. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), limo/town car service, and an electric car charging station
  • Smoke-free premises, 4 meeting rooms, and tour/ticket assistance
  • A porter/bellhop, concierge services, and a 24-hour front desk
  • Guest reviews say great things the overall value, helpful staff, and first-rate property condition
Room features
All 175 rooms include comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Extra amenities include:
  • Baby baths, art supplies, and free infant beds
  • Hypo-allergenic bedding and memory foam beds
  • Bathrooms with eco-friendly toiletries and bidets
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 164 ft (EUR 30 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: EUR 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Caramba

Family friendly

  • Art supplies
  • Baby bath
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (3552 square feet of space)
  • Meeting rooms - 4

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Airport shuttle fee: EUR 35 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 30 per day(164 ft away; open 24 hours)
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Frequently asked questions

Is Hotel Regina pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Regina?

As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at Hotel Regina on Jan 8, 2023 start from $171.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Regina?

Check-in is from 2:00 PM - 5:30 AM. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Regina?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Does Hotel Regina provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per vehicle applies.

Where is Hotel Regina located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Gran Via Street and Puerta del Sol. Plaza de Cibeles and Plaza Mayor are also within 10 minutes. Sevilla Station is only a 2-minute walk and Sol Station is 5 minutes.

Can I cancel my reservation for free at Hotel Regina and receive a full refund?

Yes, Hotel Regina offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Regina cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.6

Exceptional

Rating 10 - Excellent. 1156 out of 1410 reviews" "
" "10 - Excellent 82%
Rating 8 - Good. 203 out of 1410 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 29 out of 1410 reviews" "
" "6 - Okay 2%
Rating 4 - Poor. 14 out of 1410 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 8 out of 1410 reviews" "
" "2 - Terrible 1%

9.7/10

Cleanliness

9.6/10

Staff & service

9.3/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Excellent

Gladys
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, very friendly and profesional staff, wonderful property condition in all areas

10/10 Excellent

Bryan
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and hotel was nice.

10/10 Excellent

Monica
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Perfect!

10/10 Excellent

Angeline, Valencia
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. Staff is very very friendly. Wish we could have gotten an upgrade and late check out which is 5 to utilize VIP access member benefits. But other than that, I got nothing but good memories here in Hotel Regina
Stayed 2 nights in Dec 2022

10/10 Excellent

Tatiana
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean, location is close to everything.

10/10 Excellent

Domenic
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosmopolitan hotel. The staff was beyond helpful and catered to all of our needs. The are of Madrid the hotel is located is central to all of its conveniences and is just lovely! I highly recommend this property to anyone looking for the perfect hotel in Madrid.

8/10 Good

Carole, Milton Keynes
Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very polite and friendly staff, very clean with an excellent buffet breakfast. Only criticism would be that there is no guests seating area apart from the bar so you could only relax in the rooms. The bar was extremely busy at times so that you couldn't get a seat and the bar staff were slow and lacked the friendliness of the main hotel staff.

8/10 Good

Elham
Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel located close proximity to all the major sites. Metro station right outside of hotel. only complaint is noise level , the walls are super thin and I could hear EVERYTHING from above and the hallway. the bed was very firm. nevertheless, if you want a conveniently located hotel, this is it

10/10 Excellent

griselda
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Boutique hotel, close to everywhere!! We loveeeed it!! The staff is amazing!!
Stayed 1 night in Nov 2022

6/10 Okay

Jay, Scottsville
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Difficult to unload the car and park. Average property all in all.
Stayed 2 nights in Nov 2022