Hotel Emperador

Photo gallery for Hotel Emperador

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Outdoor pool, sun loungers, lifeguards on site
Outdoor pool, sun loungers, lifeguards on site
Outdoor pool, sun loungers, lifeguards on site
Minibar, in-room safe, desk, soundproofing

Overview of Hotel Emperador

VIP Access

Hotel Emperador

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Gran Via 53, Madrid, Madrid, 28013

Explore the area

  • Popular LocationLope de Vega Theatre1 min walk
  • Popular LocationPuerta del Sol9 min walk
  • Popular LocationPlaza Mayor10 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)25 min drive

Choose dates to view prices

About this area

Madrid

Located in Madrid, Hotel Emperador is in the city center and near the airport. Lope de Vega Theatre and Teatro Rialto are cultural highlights, and some of the area's activities can be experienced at Calle de Alcala and Club de Campo Villa de Madrid. Madrid Zoo Aquarium and Madrid Amusement Park are also worth visiting. Guests love the hotel's convenience to public transportation: Santo Domingo Station is just steps away and Callao Station is 3 minutes by foot.

What's nearby

  • Lope de Vega Theatre - 1 min walk
  • Puerta del Sol - 9 min walk
  • Royal Palace of Madrid - 9 min walk
  • Plaza Mayor - 10 min walk
  • Plaza de la Villa - 12 min walk

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • O' Faro Finisterre — 2 min walk
  • Sandó — 2 min walk
  • Curry Masala — 2 min walk
  • Oskar — 2 min walk
  • Miyama — 2 min walk

About this property

Hotel Emperador

4-star Madrid hotel in Madrid Centro with outdoor pool
This smoke-free hotel features an outdoor pool, a bar/lounge, and a poolside bar. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a rooftop terrace are onsite. All 232 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with satellite channels, and guests will also find room service and hair dryers.
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 31 per night)
  • 24-hour offsite parking within 656 ft (EUR 31 per night)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 14 for adults and EUR 14 for children
  • 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Art gallery
  • Lifeguards on site
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Conference center (2153 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Lifeguards on site
  • Pool sun loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Doorbell and phone notification
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - April 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 38.5 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14 for adults and EUR 14 for children (approximately)
  • Covered self parking fee: EUR 31 per night
  • Nearby parking fee: EUR 31 per night(656 ft away; open 24 hours)
  • Rollaway bed fee: EUR 38.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 458 out of 955 reviews
5 - Excellent 48%
Rating 4 - Good. 371 out of 955 reviews
4 - Good 39%
Rating 3 - Okay. 85 out of 955 reviews
3 - Okay 9%
Rating 2 - Poor. 28 out of 955 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 955 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff very friendly specially Javier, Barbara, Sylvia, Francisco and Aurora in the reception . Highly recommend this hotel
Stayed 13 nights in Aug 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Well located and rooftop crew is excellent. Good atmosphere!
Stayed 6 nights in Aug 2021

3/5 Okay

Traveled with partner
Staff downstairs at the reception desk are extremely rude whilst staff upstairs at the terrace and swimming pool super friendly It feels like you are staying in two different places. Rooms are not good, mould smells as soon as I opened the door, needs to update the rooms ASAP. Swimming pool is good but access is not just for guests which is not really a healthy option, pay a fee and first come first served kind of situation, but the biggest problem is at check in and check out , extra rudeness guaranteed
Stayed 2 nights in Aug 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very well located, amenities are nice a clean, pool area was a good plus although is very busy during summer, overall is a good place to stay, but don’t expect the staff to go above and beyond to make your stay memorable, it was my first time visiting Europe and it has been a little bit of a learning curve, the staff maybe sharing some local tips would have been nice
Stayed 4 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool and its views were amazing
Stayed 7 nights in Jul 2021