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Hotel Emperador

Photo gallery for Hotel Emperador

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Outdoor pool, sun loungers, lifeguards on site
Outdoor pool, sun loungers, lifeguards on site
Club Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing
Club Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Overview of Hotel Emperador

VIP Access

Hotel Emperador

4.0 star property

4.4/5 Excellent

Top rated for cleanliness (4.5/5)

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
Map
Gran Via 53, Madrid, Madrid, 28013

Explore the area

  • Popular LocationLope de Vega Theatre1 min walk
  • Popular LocationPuerta del Sol9 min walk
  • Popular LocationPlaza Mayor10 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)26 min drive

Room options

About this area

Madrid

Hotel Emperador is located in Madrid Centro, a neighborhood in Madrid, and is in a shopping district and near the airport. Prado Museum and Lope de Vega Theatre are cultural highlights, and some of the area's activities can be experienced at Calle de Alcalá and Club de Campo Villa de Madrid. Madrid Wax Museum and Royal Botanical Garden are also worth visiting. Guests love the hotel's convenience to public transportation: Santo Domingo Station is just steps away and Callao Station is 3 minutes by foot.

What's nearby

  • Lope de Vega Theatre - 1 min walk
  • Puerta del Sol - 9 min walk
  • Royal Palace of Madrid - 9 min walk
  • Plaza Mayor - 10 min walk
  • Plaza de la Villa - 12 min walk

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • Padrao - 2 min walk
  • Da Nicola - 2 min walk
  • Curry Masala - 2 min walk
  • Casa Lafu - 3 min walk
  • La Libanesa - 3 min walk

About this property

Hotel Emperador

4-star hotel revitalized in 2020 and located near Gran Via Street
A short walk from Puerta del Sol and Plaza Mayor, Hotel Emperador provides a poolside bar, a rooftop terrace, and an art gallery on site. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and laundry facilities.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and a lifeguard on site
  • Buffet breakfast (surcharge), limo/town car service, and tour/ticket assistance
  • A banquet hall, wedding services, and a reception hall
  • A front desk safe, concierge services, and a 24-hour front desk
  • Guest reviews speak highly of the proximity to public transit
Room features
All guestrooms at Hotel Emperador boast perks such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 14 for adults and EUR 14 for children
  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Art gallery
  • Fitness center
  • Lifeguards on site
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (2153 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Lifeguards on site
  • Pool sun loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Doorbell and phone notification
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - April 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

More properties to consider

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 38.5 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: EUR 14 for adults and EUR 14 for children (approximately)
  • Rollaway bed fee: EUR 38.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

Does Hotel Emperador have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Emperador?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Hotel Emperador on Oct 26, 2022 start from $140.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Emperador pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Emperador?

This hotel doesn't offer parking.

What time is check-in at Hotel Emperador?

Check-in is from 2:00 PM - anytime.

What time is check-out at Hotel Emperador?

Check-out is at noon.

Where is Hotel Emperador located?

Located in Madrid Centro, this hotel is steps from Lope de Vega Theatre and Gran Via Street. Puerta del Sol and Plaza Mayor are also within 10 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 3 minutes.

Can I cancel my reservation for free at Hotel Emperador and receive a full refund?

Yes, Hotel Emperador offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Emperador cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 580 out of 1000 reviews
5 - Excellent 58%
Rating 4 - Good. 314 out of 1000 reviews
4 - Good 31%
Rating 3 - Okay. 75 out of 1000 reviews
3 - Okay 8%
Rating 2 - Poor. 19 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 1000 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

ANNETTE
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent costumer service. Great location, I had been in this hotel for three times (in diferent years), and always I had a good experience.
Stayed 4 nights in Sep 2022

5/5 Excellent

Stephen
Traveled with partner
Liked the foyer, but especially liked the roof top pool and terrace.
Stayed 3 nights in Sep 2022

5/5 Excellent

Joseph
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, loved the pool and location of the hotel, thank you!
Stayed 4 nights in Jul 2022

5/5 Excellent

Jyrki, Atlanta
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Emperador is fantastically located in the very center of Madrid, in Gran Via. It is very easy to walk to any centric points of interest within 10 minutes or so, such as Plaza Mayor and Puerta del Sol. Being rather busy street, it might be a bit challenging for taxis to park in front of the hotel during the very peak hours of the traffic, but that is not really an issue in Madrid as you need to be patient in such moments in any case. Furthermore, there are metro stations (such as Plaza de Espana and Callao) within only few minutes of walking distance. Tasty and high-quality breakfast buffet, and as a bonus, there is a great terrace and pool on the roof top. I was very happy with my staying and would like to come back to stay in this hotel.
Stayed 4 nights in Aug 2022

5/5 Excellent

Ian, Harrogate
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Madrid. Great location and easy walk to all the main attractions: Palace, Sol, Plaza Major, Mercato San Miguel, Austrian quarter. Metro right outside. Big rooms, clean and very friendly staff. The rooftop terrace and pool are amazing. Spent many an afternoon relaxing while the kids payed in the pool. Thank you for a great stay Hotel Emperador!
Stayed 7 nights in Aug 2022

5/5 Excellent

Talal, Springfield Gardens
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location in the heart of Madrid. Beautiful rooftop with swimming pool.
Stayed 6 nights in Aug 2022

5/5 Excellent

Federico
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, when we arrived we have our room upgraded for Free with full breakfast and amazing view of Madrid gran vía street, the staff is very helpful and kind, we recommend this hotel if you want to enjoy a nice stay!
Stayed 3 nights in Aug 2022

5/5 Excellent

Oscar, Sherbrooke
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent location, close to many places of interest. The personnel is very friendly. I did not like that the pool closes very early in the summer.
Stayed 7 nights in Aug 2022

5/5 Excellent

ALEXANDRA
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. The room was spacious and very clean. The staff was amazing.
Stayed 3 nights in Aug 2022

5/5 Excellent

Helena
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, room was very nice, view was excellent.. breakfast was very good. I will stay here again without a doubt
Stayed 3 nights in Jul 2022