18.8/10 Exceptional! (1,195 reviews)
We had a wonderful stay overall. The hotel’s restaurant was truly outstanding — every meal was delicious, and the service there was top-notch. Our room was beautiful, spotless when we arrived, and felt luxurious and comfortable. The bath tub was AMAZING! The only downside was our maid service. Despite leaving a tip every single day, our room was barely tidied. I know the bathroom floor was not swept daily because the same pieces of toilet paper remained on the floor behind the door after maid service.
Another concern was the area outside the hotel. The homeless population in the nearby parks was very noticeable, and it made walking directly from the hotel uncomfortable. We often had to walk up a block and around to feel safe leaving the hotel. It was disappointing compared to the rest of the hotel, which was excellent.
Reviewed on Nov 16, 2025