“Firstly I don't know what the issue with towels in this hotel. I stayed a week. Everyday I was having to chase up the cleaner who kept saying 5 mins which never happened so then had to go to reception to ask them. I don't know if this is a shortage of towels or what as heard a few other customers complaining.
Reception staff Rikh and hadeel both lovely and helpful. Also Mustafa that works in the bar made sure I was always looked after with coffee pizza etc .
What I didn't like was being asked……
“Expérience horrible . Hôtel plus que médiocre . Personnel de l hôtel incompétent qui bloque l accès à la chambre parce qu’ils ont fait une erreur de taxe de séjour . ”