Southeast Region Chalets

"Place was just perfect! Good size and excellent facilities."

"Amazing staff and beautiful hotel. Very well located and safe, would come back for sure. The only thing I could complain about was the jacuzzis condition (deep stains and bubbles not working), which made us hesitant to use them. And the breakfast is not included. Other than that, it was perfect."

"Break fast - could be to international standards "

"The bathroom was really dirty. Walls had marks all over. It looked like it hadn’t been cleaned properly in a while. The breakfast was very limited in vegetarian options. Night staff didn’t speak English. "

"The executive suite was very large and the view of copacabana beach and sugarloaf mountain was beautiful. The only issues we had was one toilet did not work for our entire stay and we had issues with our blinds. There were also lots of stains on the carpet and furniture. Some of the furniture was not in great condition, but overall the room looked generally nice. The staff were generally friendly. There was an incident while we stayed where multiple guests got trapped in one of the elevators which resulted in the fire department coming to get the people out. After that, two elevators were down for most of the remainder of our stay. We booked VIP, where you’re allowed free alcohol and water but only to be consumed in the “VIP lounge” which is simply a small couch next two the VIP check in desk. It was quite awkward to enjoy a drink next to the check in desk. And I don’t understand why we couldn’t have taken water from the VIP area, not even one bottle. The minibar was expensive. Overall I think I grossly overpaid for the executive suite with the flaws we experienced, but the hotel common areas were lovely and made my trip to Rio more enjoyable. The rooftop pool was amazing and the staff at the restaurants and bars were very nice. The vibes were great up on the roof."

"Breakfast was great. Good location. Very helpful and accommodating staff. "

"Good"

"It was an overnight stay before my early morning flight. I selected this property because it offers free shuttle to/from the hotel and the room seems good size for my needs. I used the restaurant because there was no other choice of restaurants near by and the food was reasonable priced and the food was good."

"El desayuno no cambia aburre comer lo mismo los jugos son de pura azúcar pésimo, staff nada atento, el aire acondicionado ya son viejos no se siente cuando hace calor , las camas parecen del año 1995 viejisimas , no volvería a este lugar"