Villas in Springfield

"Friendly staff, clean room"

"Manager, Jeff was extremely personable and helpful. His stories and recommendations of places to go and places to eat were the rest of very helpful. And his disposition was fantastic."

"Older property and high cost per night Casino was fun Not the cleanest room but my brothers room was clean"

"Very clean hotel"

"No pool Room wasn’t clean Breakfast was cold they ran out of food by 8:00"

"The lady working the front desk around 6 PM on May 6th should not be working in hospitality or any customer-facing role. It was one of the worst customer service experiences I’ve had. What was even more concerning is that another employee there, who I believe was security, implied this is a common issue with her behavior. I ended up not staying at the hotel and went to Kimpton instead. I’d strongly recommend checking the recent customer service reviews before booking here. Hopefully management takes this feedback seriously and makes the necessary staff changes."

"breakfast is ok."

"Staff was helpful and friendly, but the hotel was a little run down."

"The room was very nice / coffee was good "