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The Windsor Hotel by Hoco Hotels Collection

2.5 star property
Hotel with 24-hour front desk, steps from Stratford City Hall

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Windsor Hotel by Hoco Hotels Collection

Reception
Exterior
Family Suite, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Family Suite, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Mini Suite | Bathroom | Free toiletries, hair dryer, towels
Reviews
7.8

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
23 Albert St, Stratford, ON, N5A 3K2
  • Popular LocationAvon Theatre2 min walk
  • Popular LocationAvon River5 min walk
  • Popular LocationFestival Theatre17 min walk
  • AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.)87 min drive
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Room options

View all photos for Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Suite, 2 Queen Beds

7.4/10 Good

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
TV
Blackout drapes/curtains
  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

King Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

King Suite

8.7/10 Excellent

Highlights

Separate sitting area
Air conditioning
Heating
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.3/10 Good

Highlights

Air conditioning
Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.8/10 Excellent

Highlights

Air conditioning
Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Free toiletries, hair dryer, towels

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • 235 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Private Bathroom

Room, 1 Queen Bed, Non Smoking, Private Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • 160 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Free toiletries, hair dryer, towels

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

7.8/10 Good

Highlights

Air conditioning
Heating
Free rollaway/extra beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mini Suite

Mini Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Mini Suite

8.1/10 Very Good

Highlights

Separate sitting area
Air conditioning
Heating
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 275 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Apartment

Signature Apartment | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Signature Apartment

Highlights

Separate sitting area
Air conditioning
Heating
TV
Blackout drapes/curtains
3 bedrooms
Private bathroom
Hair dryer
  • 900 sq ft
  • Sleeps 6
  • 3 Double Beds

Similar properties

Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board
The Stratford Hotel by Hoco Hotels Collection
Free WiFi
Air conditioning
Parking available
Housekeeping
8.6 out of 10, Excellent, (278)
The price is $94
$111 total
includes taxes & fees
Jun 9 - Jun 10
The Stratford Hotel by Hoco Hotels Collection

About the neighborhood

Stratford

Located in Stratford, The Windsor Hotel by Hoco Hotels Collection is in the entertainment district and near a train station. Avon Theatre and Studio Theatre are cultural highlights, and some of the area's activities can be experienced at Stratford Municipal Golf Course and Stratford Country Club. Stratford City Hall and Avon River are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as boat tours and other activities like golfing.
Visit our Stratford travel guideOpens in a new window

What's nearby

  • Stratford City Hall - 2 min walk
  • Avon Theatre - 2 min walk
  • Avon River - 5 min walk
  • Festival Theatre - 17 min walk
  • Stratford Country Club - 4 min drive

Getting around

  • Stratford Station - 13 min walk
  • London, ON (YXU-London Intl.) - 50 min drive

Restaurants

  • ‪Bentley's - ‬3 min walk
  • ‪Boar's Head Pub - ‬2 min walk
  • ‪Balzac's Coffee Roastery - ‬4 min walk
  • ‪Pazzo Taverna & Pizzeria - ‬3 min walk
  • ‪Revival House - ‬3 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

Hotel near Avon Theatre
The Windsor Hotel by Hoco Hotels Collection is located close to Stratford City Hall and Studio Theatre, and provides a bar and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), self parking (surcharge), and an elevator
  • Smoke-free premises, a 24-hour front desk, and luggage storage
  • Concierge services
  • Guest reviews give good marks for the helpful staff and location
Room features
All guestrooms at The Windsor Hotel by Hoco Hotels Collection have comforts such as air conditioning, as well as amenities like free WiFi and espresso makers. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch TVs with Netflix, Hulu, and streaming services
  • Digital channels, electric kettles, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1881
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Reception is closed Sundays in the winter.

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 50.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 20 for adults and CAD 20 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50
  • Rollaway bed fee: CAD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

Frequently asked questions

Is The Windsor Hotel by Hoco Hotels Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Windsor Hotel by Hoco Hotels Collection?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at The Windsor Hotel by Hoco Hotels Collection on Jun 9, 2024 start from $94.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Windsor Hotel by Hoco Hotels Collection?

Self parking is available for CAD 20 per night.

What time is check-in at The Windsor Hotel by Hoco Hotels Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Windsor Hotel by Hoco Hotels Collection?

Check-out is at 11 AM. Late check-out is available for CAD 50.

Where is The Windsor Hotel by Hoco Hotels Collection located?

Situated in the entertainment district, this hotel is steps from Stratford City Hall, Avon Theatre, and Studio Theatre. Avon River and Festival Theatre are also within 1 mi (2 km). Stratford Station is 13 minutes by foot.

Reviews

7.8

Good

Rating 10 - Excellent. 51 out of 139 reviews" "
Rating 8 - Good. 45 out of 139 reviews" "
Rating 6 - Okay. 23 out of 139 reviews" "
Rating 4 - Poor. 17 out of 139 reviews" "
Rating 2 - Terrible. 3 out of 139 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very cute historic hotel and the staff are very nice!
Stayed 1 night in May 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jun 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very friendly staff. The extras fit our anniversary were much appreciated.
Stayed 1 night in May 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Hari

Liked: Cleanliness, staff & service, property conditions & facilities
The Windsor Hotel in Stratford was a wonderful place to stay for our three day visit over the recent long weekend. The newly renovated hotel is lovely, and the historic rooms have been upgraded with great attention to detail. More than the hotel itself, the owner and staff are outstanding. Tushar, one of the co-owners, went above and beyond the call of duty to ensure that we were comfortable and well taken care of. Marou, Ankit and Kayla were excellent as well. More than anything else, we felt like honoured guests in their home and we felt that we were appreciated. This is very rare these days. It's apparent that Tushar and his team set high standards and try to exceed them each and every day. I would highly recommend anyone visiting Stratford and wanting to stay in the centre of town, with walking access to theatres, shopping and great dining experiences, to stay here.
Stayed 3 nights in May 2024

4/10 Poor

lynnae

Traveled with group
Disliked: Staff & service, property conditions & facilities
The hotel was not ready to open. The bathroom was not finished. There is a sofa in front of the front desk which is supposed to be a lobby. Expedia claimed the hotel served breakfast but the hotel is not prepared at this time to do so. The management informed us that they are working on building a kitchen. The staff were friendly but none of them had ever had a meal in Stratford. They knew nothing about the town: restaurants, convenience stores. There are other properties in Stratford that I wish I had booked. I will no longer use Expedia - I do not trust the you do your research on properties.
Stayed 2 nights in May 2024

8/10 Good

Sheena

Stayed 1 night in May 2024

10/10 Excellent

Islam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for your great welcome 🤗
Stayed 7 nights in Apr 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Heritage building with character.
Stayed 1 night in Apr 2024

6/10 Okay

Tracey

Traveled with partner
Liked: Cleanliness, staff & service
The day before check-in, we were told they couldn't accommodate us at The Windsor Hotel and we were moved to another hotel: The Stratford Hotel. They'd already taken full payment, 7 days before our check-in date plus, with so little time left before our scheduled arrival, what choice did we have? They upgraded our room for the inconvenience, but it wasn't what we would've wanted ... had we been able to choose for ourselves.
Stayed 2 nights in Mar 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property showed a lot of the old building which made it wonderful
Stayed 3 nights in Feb 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, inviting atmosphere, and friendly helpful staff
Stayed 1 night in Feb 2024

10/10 Excellent

Nora

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Time Stay
We understand the hotel is under updating. Attention should be paid to the quality of painting. Electrical box sitting outside of the baseboard. No radio or phone in the room. NO WIFI AVAILABILITY. I am not going into the hall to use Wifi for personal or business use. Take note of your Fire Extinguisher examination card. 2021?????? So those are the negatives. On the positive side our room was small (that is what I booked) it was very very clean and well stocked. The staff at this Hotel are AWESOME. My husband and I are an older couple. The staff showed respect and consideration of our limitations. They offered to help with luggage to our rooms, help with Wifi, supper recommendations, concern to keep the front entry clean, the night staff gentleman came to our door with a wake up call at 5:30 am when his call would not go through my cell (won't ring me with an unrecognizable incoming number). That same person walked me, with my luggage (while my disabled husband could wait in a warm entry) to the (very dark at 6:00am) parking lot and placed same luggage into my SUV. He was awesome!!!!!! If you can elevate your renovations to the level of quality of the staff you have a WINNER!
Stayed 1 night in Feb 2024

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, property conditions & facilities
beds comfortable - liked separate sitting room
Stayed 1 night in Dec 2023

8/10 Good

Dave

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Joanne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is seasoned. The room was very large with 2 double beds. My concern was the Expedia booking. I was told by the hotel I could not book direct so I used Expedia then when I called the hotel with a change I was told to call Expedia. At check in the change had not been forwarded to the Hotel and somehow that was mine to own because I booked through Expedia? The room charges were charged to my credit card Nov 9 for a stay Nov 16-19. In addition $500/ per room security deposit(we had 3 rooms). The rooms were guaranteed on 1 credit card intending for each room to pay at time of check-in this could not be done as the payment was put through 5 days ahead. The concern from the hotel perspective was hotel policy or Expedia policy. Little concern about the customer. The hotel was great our stay was great, Stratford was what we expected. Hotel staff were great but unconcerned that close to $2500 for 3 rooms for 3. nights was charged to my cr card at the start of a Christmas shopping weekend. The responsibility fell to me to collect from my group. This was the biggest disappointment the internal management became my problem.
Stayed 3 nights in Nov 2023

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historic building well taken care of.
Stayed 1 night in Nov 2023

8/10 Good

VERA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the staff was great very friendly Always ready to answer any questions
Stayed 2 nights in Nov 2023

2/10 Terrible

Karen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights, first day went shopping bought 3 pretty bars of handmade soap, 2nd day while out someone was sent to the room to check a loose mirror in the bathroom and when we were packing that afternoon the 3 bars of soap were not to be found. The attitude of the staff at this point was not helpful and we did not get our soap bars or any compensation. Very disappointing. Also the shower was not reliable and the bathroom not adequate.
Stayed 2 nights in Oct 2023

10/10 Excellent

Belinda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time in Stratford and will most defiantly be returning.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sebastiano

Traveled with family and small children
Liked: Amenities
The hotel is in a great area walking distance to great restaurants,bars and shops. The hotel was nice I had a great room quiet clean comfortable beds great service. Bottled water and great coffee machine in room. Hotel has charm!!
Stayed 2 nights in Nov 2023

4/10 Poor

Jason

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is a vintage hotel. With that you don’t get large rooms but this was very small, it was a queen bed in a room, no room for anything else. Parking was limited and only a few cars on site. The rest of the hotel had to park about 5 mins walk. But not many hotels in town. Should have been half the price.
Stayed 3 nights in Nov 2023

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
The customer service was great! They were very accommodating. The location was wonderful and it was perfect to be able to be a few mins away from great restaurants, shopping, the Avon theatre, the walk along the river and close to parking options. The hotel has very minimal parking but the weather was decent so it was ok to walk to the copper lot. The room was nice but very small. They recently renovated but the ceilings are still cracked, and the room had a stuffy smell. The shower water came out yellow at first and having different faucets for hot and cold was a bit annoying. But over all more pluses than minuses. I would stay again if I was seeing a show at the Avon Theatre. You can’t beat the location!
Stayed 2 nights in Nov 2023

10/10 Excellent

Cristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

General hotel information

Reasons to Book
Nice Bathroom & Bathroom Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5