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"My recent stay at this hotel was by far the worst experience I’ve ever had. 1. I was placed in a room with no heat or air in the middle of winter. I spent the entire first night freezing because I assumed I was doing something wrong. The next morning, the front desk informed me that the room should have been out of order and never assigned to a guest. 2. I was checked out after the first night of my two‑night stay without my permission. They claimed it was a mistake, but because they had already issued a refund for the second night, I was forced to pay for that night again and wait five days for my own money to be returned. That is completely unacceptable. 3. When I arrived after a long trip, the lobby bathroom was out of order, so I couldn’t even use the restroom before checking in. Despite all of these issues — the freezing room, the billing mistake, the inconvenience, and the hotel’s own admitted errors — I was offered absolutely no compensation. Not even an apology that felt sincere. I would never recommend this hotel to anyone. It was an underwhelming, uncomfortable, and frustrating experience from start to finish. "

"This Hotel is surrounded by 4-6 other hotels . I spent $230 for one night . The beds felt like I was sleeping on plywood. Very disappointed. "

"Alisa at the front desk was so very professional , kind and helpful to us at check in Our room was very clean. Hotel in general needed a bit of updating"

"The desk attendant was exceptionally rude."

"Staff was excellent!"

"I was greeted at the door. Had a great night's sleep in a comfortable and clean room. Would stay again."

"It was fine. Would have liked a bigger fitness room and the treadmill didn’t work. "

"Staff was very accommodating. Rooms were very clean. Breakfast was outstanding "

"Air conditioning was good, parking lot was safe. Area was clean and neat"