7.4/10 Good! (1,002 reviews)
Based on Novotel reviews in Chandigarh, India and Melbourne, Australia I had booked the hotel in Nadi, Fiji.
However, the amenities and services in the room provided were below expectations despite booking an Executive Room.
1. No proper lighting in the room. Only bedside lamps and making the room more gloomy.
2. The condition of the toilet and bathroom was horrible. Even though the cleaning was done on daily bases. Flush system was broken and water kept leaking. No shower caps available for females. The shower area and toilet area built poorly and water drainage wasn’t that great. The water used to overflow and had to be dried using towels.
3. I understand water bottles cost extra in the room, however, at least provide a jug of water how can someone fill a glass of water to drink from a washbasin where you wash hands after using toilet.
Reviewed on May 16, 2024