"The room was full of dust, clearly not cleaned or halfheartedly done. Toilet were dirty and no hand soap was available. Staff were nonchalant and one had severe attitude when I asked why did you need me to hand write my CC details when they were already used for the booking. And i showed it as requested. ..."
Reviewed on Aug 23, 2026
"Just completed our annual snow trip to Buller. We stayed in a family room. Big room (for the snow) with breakfast included. Amazing location at the top of Bourke St. Proper ski in/out. And the Double cheseburger on their menu is legit! We'll definitely be coming back."
Reviewed on Aug 16, 2024
"We are a family of 3 with a preschooler. We had so much fun playing on the snow just outside the hotel. The village is just few minutes walk while the scenery is very nice. The staff are very nice and accommodating. We would have love to go to the pool but it’s only available for adults."
Reviewed on Sep 16, 2025
"Staying for work. Works well for large groups."
Reviewed on Mar 31, 2026
"Fab stay for a mountain bike event. Apartment was nice and clean and comfortable - short walk to main village, lovely views. Well stocked with basic supplies and great communication and help from host."
Reviewed on Mar 23, 2026
