预订葡萄园酒店宾馆住宿限时优惠

“I have already sent the General Manager a detailed email regarding our stay on July 11, 2026, but as I have not received a response, I wanted to summarize my concerns here. Our stay got off to a poor start when the payment terminal repeatedly failed to process both my credit card and my boyfriend’s. Rather than showing patience, the receptionist became visibly impatient, leaving us feeling embarrassed over an issue that was beyond our control. We were then given no directions to our room or……

“The place was nice. But they certainly know how to charge. We paid 500$ for one night. Just for the sake of the falls view. A big bottle of water is 10$. Every thing is overpriced.”

“The space of the guest room is big enough and is quite clean. I like the view from the balcony of my room which I can see the canal and a nice sky view.”

“I knew going in that this was a budget hotel, so my expectations were fairly low. I wasn't looking for a luxury experience, just an affordable place to crash for 2 nights. Unfortunately, this stay really proved the old saying: you get what you pay for. While I can look past outdated decor or basic amenities, the cleanliness was unacceptable. The main issue was the bathroom, which had a noticeable problem with bugs and ants. A little wear and tear is completely understandable at this price point,……

“Too many hiding fees, no fee list transparency and they don’t clearly show it to people before you book it. Parking fee, ( more expensive than public parking) deposit fee for nothing, and even clean fee after you check out. Very stupid rule and terrible service. Stupid check in and out time so DO NOT come here. ”

“房间布局合理。工作人员态度好”

“The room setup. Good for families .”

“Room was clean.Staff was cooperative .Outdoor pool and parking was good.”

“体验非常棒 ”

“The room was clean and well stocked, we enjoyed having the front patio space as well!”

“The staff is nice. The room is renovated and very clean.”

“Clean room, friendly staff and close parking to my room.”

“Friendly and very helpful staff, the room and bedding clean and confortable. Although there were several guests, quiet at night, family friendly. Newly renovated comfortable room. Our new favourite place for a Niagara area short stay.”

“The room was very clean and the staff was kind and helpful.”