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Sterling Inn & Spa - an Ontario's Finest Inn

Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Front of property - evening/night
Deluxe Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated
Restaurant
Standard Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, individually decorated
Spa tub, body treatments, mud baths, aromatherapy, hot stone massages

Overview of Sterling Inn & Spa - an Ontario's Finest Inn

VIP Access

Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6

Explore the area

  • Popular LocationClifton Hill4 min walk
  • Popular LocationSkylon Tower12 min walk
  • Popular LocationFallsview Casino15 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)38 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

About this area

Niagara Falls

Located in Niagara Falls, Sterling Inn & Spa - an Ontario's Finest Inn is near a train station. Skylon Tower and Rainbow Bridge are notable landmarks, and travelers looking to shop may want to visit Clifton Hill and Fashion Outlets of Niagara Falls. Don't miss out on a visit to Fallsview Indoor Waterpark. Discover the area's water adventures with kayaking, motor boating, and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Niagara Falls travel guideOpens in a new window
Map

What's nearby

  • Clifton Hill - 4 min walk
  • Niagara SkyWheel - 6 min walk
  • Nightmares Fear Factory - 7 min walk
  • Skylon Tower - 12 min walk
  • Fallsview Casino - 15 min walk

Getting around

  • Niagara Falls Station - 6 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 38 min drive

Restaurants

  • Antica Pizzeria - 3 min walk
  • Tim Hortons - 6 min walk
  • Chuck's Roadhouse - 5 min walk
  • Kelsey's - 6 min walk
  • Smoke's Poutinerie Inc - 4 min walk

About this property

Sterling Inn & Spa - an Ontario's Finest Inn

4-star boutique hotel near Fallsview Casino
Located close to Clifton Hill and Casino Niagara, Sterling Inn & Spa - an Ontario's Finest Inn provides free continental breakfast, a terrace, and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. Indulge in a hot stone massage, a body wrap, and aromatherapy at the onsite spa. In addition to a fireplace in the lobby and a bar, guests can connect to free WiFi in public areas.
Other perks include:
  • Limo/town car service, bike rentals, and self parking (surcharge)
  • A water dispenser, a 24-hour front desk, and a porter/bellhop
  • Luggage storage, free newspapers, and concierge services
  • Guest reviews speak highly of the location
Room features
All 41 individually furnished rooms include comforts such as fireplaces and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and showers
  • LCD TVs with cable channels
  • Refrigerators, heating, and housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Champagne service
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Frequently asked questions

Is Sterling Inn & Spa - an Ontario's Finest Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sterling Inn & Spa - an Ontario's Finest Inn?

As of Mar 31, 2023, prices found for a 1-night stay for 2 adults at Sterling Inn & Spa - an Ontario's Finest Inn on Apr 11, 2023 start from $112.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sterling Inn & Spa - an Ontario's Finest Inn?

Self parking is available for CAD 18.00 per day.

What time is check-in at Sterling Inn & Spa - an Ontario's Finest Inn?

Check-in begins at 4 PM.

What time is check-out at Sterling Inn & Spa - an Ontario's Finest Inn?

Check-out is at noon.

Where is Sterling Inn & Spa - an Ontario's Finest Inn located?

Situated in Niagara Falls, this spa hotel is within a 10-minute walk of Clifton Hill, Casino Niagara, and Fallsview Indoor Waterpark. Skylon Tower and Fallsview Casino are also within 1 mi (2 km).

Can I cancel my reservation for free at Sterling Inn & Spa - an Ontario's Finest Inn and receive a full refund?

Yes, Sterling Inn & Spa - an Ontario's Finest Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Sterling Inn & Spa - an Ontario's Finest Inn cancellation policy on our site for more details about any exclusions or requirements.

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

Rating 10 - Excellent. 817 out of 0 reviews" "
" "10 - Excellent 0%
Rating 8 - Good. 227 out of 0 reviews" "
" "8 - Good 0%
Rating 6 - Okay. 58 out of 0 reviews" "
" "6 - Okay 0%
Rating 4 - Poor. 26 out of 0 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 10 out of 0 reviews" "
" "2 - Terrible 0%

Reviews

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was friendly and amazing throughout our short stay. The room was so comfortable and it made me actually excited to be at a hotel. The shower was amazing although we opted not for steam because it did smell a bit. Room upgrades to furniture would be a nice step in the next direction as stuff was scratched and the bed frame was a bit creaky. The breakfast delivery was also excellent and they adjusted after i shared I had a food intolerance. Can't beat the distance to the falls and the sense of safeness we felt in the hotel.
Stayed 2 nights in Mar 2023

10/10 Excellent

Antonio

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s a beautiful place. Nice and clean a beautiful breakfast beautiful restaurant everything is great.
Stayed 1 night in Mar 2023

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent and the staff is so friendly
Stayed 1 night in Mar 2023

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A MAJOR disappointment with the staff marred an otherwise perfect spot for a romantic getaway. The rooms were classy and well-appointed. The location is very near everything the Falls has to offer Unfortunately, despite a call mere minutes earlier with the Desk confirming we did not require housekeeping service, the staff ignored the Do Not Disturb sign on the door to knock and ask if we wanted cleaning. As a former hotel manager, this should NEVER happen. No excuse to disregard a DND except in a genuine emergency. This is purely a training issue, but should be pretty much day-one knowledge for any employee. Other than that, the staff were lovely. In-room breakfast was fine, although if you're unsure how to use a French Press, grab your coffee from the lobby instead.
Stayed 2 nights in Mar 2023

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the design, the restaurant, staff nice... I didn’t like that there's no room service until 5pm. The toilet paper was not good quality, only one ply and not soft. It would have been great if it had a pool.
Stayed 2 nights in Mar 2023

10/10 Excellent

Nevatha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Ellina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice for family
Stayed 2 nights in Mar 2023

10/10 Excellent

Nickesha

Liked: Cleanliness, property conditions & facilities
I love everything about this hotel, i went to hotels pay more and didn't get all that luxury, i love it there would be back, love the coffee also
Stayed 2 nights in Mar 2023

8/10 Good

christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and nice, the shower is huge and worked great. Big comfy bed. Overall a nice room experience. Some things we didn't enjoy, there's no microwave in the room, breakfast was included but it's brought to your room, was very sparse, just some cheap items. The flooring in the lobby is missing a few bricks exposing the base layer and the front door has lots of grime and wear marks on it. It's a nice hotel for sure but it's lacking a few things to make the choice for us to stay again. Price was comparable to the big chain hotels in the area.
Stayed 2 nights in Mar 2023

10/10 Excellent

Franchesca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities