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White Oaks Resort & Spa

Photo gallery for White Oaks Resort & Spa

Featured Image
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of White Oaks Resort & Spa

White Oaks Resort & Spa

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0

Explore the area

  • Popular LocationOutlet Collection at Niagara6 min walk
  • Popular LocationCanada One Factory Outlets9 min drive
  • Popular LocationBrock University9 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)45 min drive

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About this area

Niagara-on-the-Lake

Next to a golf course and in the historical district, White Oaks Resort & Spa is in an area with good shopping. Niagara Falls State Park and Ripley's Believe it or Not are cultural highlights, and some of the area's popular attractions include Fallsview Indoor Waterpark and Niagara SkyWheel. Maid of the Mist and Aquarium of Niagara are not to be missed. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.
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Map

What's nearby

  • Outlet Collection at Niagara - 6 min walk
  • Canada One Factory Outlets - 9 min drive
  • Brock University - 9 min drive
  • Butterfly Conservatory - 11 min drive
  • Whirlpool State Park - 16 min drive

Getting around

  • St. Catharines Station - 9 min drive
  • Pearson Intl. Airport (YYZ) - 78 min drive

Restaurants

  • LIV — 1 min walk
  • Play Bar & Grill — 1 min walk
  • Aroma Espresso Bar — 3 min walk
  • Bench•mark restaurant — 8 min walk
  • George's Greek Village — 3 min drive

About this property

White Oaks Resort & Spa

Romantic Niagara-on-the-Lake resort in Glendale with 3 restaurants
Along with 3 restaurants, this smoke-free resort has a full-service spa and an indoor pool. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 220 rooms offer WiFi, minibars, and LCD TVs with cable channels. Other amenities available to guests include room service, premium bedding, and coffee makers.
White Oaks Resort & Spa offers 220 accommodations with minibars and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include indoor tennis courts, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at White Oaks. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub.

Guests under 13 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15 per night)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and transportation

  • Self parking on site (CAD 15 per day)
  • Valet parking on site (CAD 20 per day)
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–11:30 AM: CAD 15-25 for adults and CAD 3.5-5.75 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • 3 indoor tennis courts
  • Aerobics classes
  • Basketball
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Recycling
  • Safe

Similar properties

See similar properties

Niagara-on-the-Lake
Niagara-on-the-Lake
Glendale
Glendale
Family friendly
Family friendly
4 star
4 star
Hot tub
Hot tub
Air conditioned
Air conditioned
Hotel resort
Hotel resort
Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 4:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 25 for adults, CAD 3.5 and CAD 5.75 for children (approximately)
  • Fee for in-room wireless Internet: CAD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self parking fee: CAD 15 per day
  • Valet parking fee: CAD 20 per day
  • Late check-out fee: CAD 50 (subject to availability)
  • Refrigerator fee: CAD 10 per day
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 13 years old are not allowed in the spa

Property is also known as

White Oaks
White Oaks Niagara-on-the-Lake
White Oaks Resort
White Oaks Resort Niagara-on-the-Lake
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 741 out of 1132 reviews
5 - Excellent 65%
Rating 4 - Good. 297 out of 1132 reviews
4 - Good 26%
Rating 3 - Okay. 51 out of 1132 reviews
3 - Okay 5%
Rating 2 - Poor. 31 out of 1132 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 1132 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They let us in even if we arrived at 11 am. It is a super clean and nice hotel. The staff is so friendly and makes our family feel comfortable.
Stayed 1 night in Aug 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was lovely. The service was sub-par. Concierge service was almost never available-like never answered the phone. No shuttle service to the village although they had a huge van that sat unused in the parking lot. Getting a taxi was an extremely frustrating experience and quite pricey to go back and forth from town. Shopping nearby but nothing else! On the positive side, the restaurant has great food and wonderful service. Booking the reservation was a challenge. Overall the property has tremendous potential but lacks attention to detail and doesn’t put customers first. Will not stay there again
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 2 nights in Jul 2021

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities
Overall our stay was pleasant. We found the rooms were damp especially the bedding with a slight musty smell but realize this may have been because they were not open for an extended period of time. Under Covid conditions you have to be prepared for minor changes and we felt the hotel handled it well. We did not spend much time in our room as we were assisting elderly family members to move. Hotel was quiet. Enjoyable stay and enjoyed the location.
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and incredible service everyone was so helpful and happy and nice! Best time!
Stayed 2 nights in Jul 2021