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"Budget hotel in great location. Standard room is very small but larger rooms are available. Breakfast is available. Staff try very hard but sometimes overwhelmed. Housekeeping staff were excellent. Represents excellent value for money but don't expect luxury. This is our second stay and would definitely stay again, in a superior room."

"Property is nice. Location is good. It's a solid 4 star but not a 5. We arrived after 5 pm and our room was not ready. Bathrobes were not in room. Housekeeping failed to empty trash can. Nightly turndown service was a plus. Breakfast was fine. "

"Staff was friendly, helpful, and very accommodating. "

"I would just book this hotel for the restaurant alone. It is amazing. Great chefs. The room was really comfortable, we slept so well. The staff are so kind, and helpful. Beautiful clean swimming pool. Great value for money compared to other Hyatts. "

"Magnífica experiencia, el hotel tiene unas instalaciones muy bonitas, habitaciones muy cómoda y gran personal."

"I was upgraded to a deluxe double room, which was a lovely surprise and made my stay more comfortable. The afternoon/evening receptionist was especially helpful, assisting with my luggage and even helping to contact tour operators, which I really appreciated. However, my experience with the morning receptionist wasn’t as positive. The hotel is also a bit far from the centre of Victoria Falls, so there isn’t much to do within walking distance. One downside was the noise in the evenings, guests in the common area could be quite loud, which affected the overall atmosphere. Breakfast was okay, but nothing particularly memorable."

"Beautiful hotel with wonderful attentive staff and services. While the rooms are beautiful, the bathrooms need a complete update. "

"Good"

"Quiet peaceful oasis in which to recover from a long journey. Staff were polite and helpful at all times.The hotel itself was attractive and full of character with lovely gardens.The large pool was very nice for a cool swim. I would not hesitate to recommend the Brontë Hotel"