Vacaciones todo incluido en Banff

The only reason i gave this hotel four stars is that i had to go for the cheapest room. Had only one Tiny window and that doesn't help if you need light for work. I'm sure more expensive rooms were great, I just didn't had a chance to experience it. Restaurant was outstanding. And staff ... beypnd expectations. They will go not only an extra mile for you, but ten miles. I felt welcomed and important.

The burger meal I had in the evening was tough and dry basically over cooked.

Comoda tranquila y hermosa, pero los empleados a pesar de ser super atentos, no estan a la altura, sobre todo en restaurant. Ademas en epoca baja Esta cerrado el rest a la cena en el lodge, y tienes que comer en el house.

Muy básico, mucha bulla. La alarma de incendios se prendió 3 veces en la madrugada sin realmente ser necesario, nos dieron un cuarto al lado de un corredor que iba al restaurante ...muchísima bulla.

Comoda tranquila y hermosa, pero los empleados a pesar de ser super atentos, no estan a la altura, sobre todo en restaurant. Ademas en epoca baja Esta cerrado el rest a la cena en el lodge, y tienes que comer en el house.

The property has a great location, parking, lift. It definitely would benefit from beds, kitchen equipment, sofas that are from this decade.

Im Restaurant war der Service nicht gut, speziell an einem Sonntagmorgen, an dem wir 40 Minuten für Kaffee und Toast warten mussten. Auch bei einem Abendessen war der Service nicht aufmerksam. Die Location als solche ist super!

The only reason i gave this hotel four stars is that i had to go for the cheapest room. Had only one Tiny window and that doesn't help if you need light for work. I'm sure more expensive rooms were great, I just didn't had a chance to experience it. Restaurant was outstanding. And staff ... beypnd expectations. They will go not only an extra mile for you, but ten miles. I felt welcomed and important.

Habitaciones que no tienen nada que ver con las fotos anunciadas al reservar. Habitaciones destartaladas, sin un mínimo de limpieza, y cuando pedimos cambiar de habitación nos ofrecen una habitación que no estaba lista (y que no iban a limpiar para nosotros), que probablemente no habían limpiado en días, por no decir semanas, con toallas por el suelo, etc. Y eso fue lo único que nos ofrecieron. Claramente, nos fuimos del hotel. Hotel para nada recomendable. Servicio cero profesional.

El hotel y personal perfecto, solo no funcionaba el refrigerador y lo necesitábamos, pero nos apoyaron guardando las cosas

The only reason i gave this hotel four stars is that i had to go for the cheapest room. Had only one Tiny window and that doesn't help if you need light for work. I'm sure more expensive rooms were great, I just didn't had a chance to experience it. Restaurant was outstanding. And staff ... beypnd expectations. They will go not only an extra mile for you, but ten miles. I felt welcomed and important.