日本全包假期

No

整個住宿的感覺是好的，但是打掃我認為需要再加強，因為有回收的垃圾房務整理後還在放房間門口，而且地板和毛巾上有頭髮，其他整體來說都不錯，交通也方便，服務人員態度都很好

員工親切，客房空間比預期的更大 離地鐵站稍遠，乾衣機不正常

因為評分關係對飯店有很高的預期。網上的照片很迷人，但實際的房間有落差，日式窗門一打開是對面的辦公室，看得非常清楚，因此窗門是無法敞開的。床很軟，員工的專業性不足，下車區等了一會兒才有人員出現，早餐區也發生等了許久員工才再拿水來，最特別的是相對於其他住宿地點反覆確認是否有過敏的食物，在這完全沒被詢問過。主題課程（體驗了茶、香）過於簡易，溫泉區設計偏暗也相對簡陋。

房務人員很有禮貌 打掃的也很乾淨 非常推薦大家入住

我們要求的是獨立三張單人床，而其中額外的一張質素比較差，其他的都很滿意

員工可說中文，環境清潔，地點方便，但房內空間有點小

I had stayed in Tomi for 3 nights by myself and everything was great! Location - a quiet yet convenient corner of Ginza. Just 10 minutes of walk and you are in the heart of Ginza. Metro is just at the corner too. Stay - very nicely decorated and it easily became my home for 4 days instead of just another bigger hotel room. You got fully equipped kitchen (which is such a luxury in Tokyo), Living room (with great Hi-Fi!), Dining room, big Bathroom, and washing machine. This would be perfect for family stay. You get well rested before another new day in busy Tokyo - all worth it I would say. Staff - very friendly and helpful, helping with my luggage before check-in at 7am, making sure I get what I needed. Just a minor note about the cleaning, sometimes some small items were left forgotten - around the sink, some utensils or pots that I used and cleaned and left to dry, and also the bed runner was left on the side :P Good stay afterall! Thank you Tomi team!

房務人員很有禮貌 打掃的也很乾淨 非常推薦大家入住