Allstate Arena Tours

I loved the location, staff willingness to assist, and staff knowledge of the area,

For a lower price, I find most chain type hotels have the same room features, comforts and views. Ice was available but not on all floors. Some of the rooms furniture is showing wear and my bottom sheet had a hole. Our first room had a leaking toilet seal, slip hazard due to puddling, we informed the desk. Maintenance quickly came up and said that he would ask to have us moved to another room. They changed our room and dropped a small fee from out bill, 70 dollars. The view of the second room was not as nice. Coffee makers were available but you had to request one to be brought to your room. Parking was a bit of a walk with luggage. Classic old hotel with some art deco touches. Staff was friendly and helpful.