Apazapan Vacations from $207

The hotel was ice and clean. The service in general was good, but every time I came back to the hotel in the evening to park my car, the front desk girl made a big fuss when there were clearly lots of parking available. Every day she claimed there was no parking and I had to go to the parking lot to tell her that there was a lot of space! A bothersome every time!

First time staying at a Grand Fiesta Americana resort and overall my experience went well. The one issue I experienced was slow service by the pool waiting staff and on one occasion the staff forget about my order; had to go to the bar to get. Other than this, the room (club level), the view, housekeeping were 5 stars. I'd give the continental breakfast 4 stars; the usual choices. Front desk and bar staff were great. Really enjoyed the beach.

First time this has ever happened anywhere! I stayed at this location. It has pools. I invited some friends to come swimming with me. They had romp at to enter the pool. I was not told this by the hotel staff, upon check in. I was also not informed through Orbitz or the hotel website. They did not have an iron, refrigerator or microwave in the room. The main door also has large gaps. Staff were very nice. However, I will not stay here again.

Helpful staff clean comfortable rooms and really good food