Apazapan Vacations from $276

First time this has ever happened anywhere! I stayed at this location. It has pools. I invited some friends to come swimming with me. They had romp at to enter the pool. I was not told this by the hotel staff, upon check in. I was also not informed through Orbitz or the hotel website. They did not have an iron, refrigerator or microwave in the room. The main door also has large gaps. Staff were very nice. However, I will not stay here again.

The housekeeping service was the best part of the trip. But the hotel NICKLES & dimes everything. Until requested there were not any hand tiles for the bathroom sink. There were only three bath towels, yet you were expected to bring towels from the room if you wanted to use the swimming pool as none were available poolside, In Mexico it is not safe to drink the tapwater. At the hotel only provided two bottles of water per day. Understand this is not an inexpensive budget hotel the daily continental breakfast is a full size buffet breakfast. That is an excellent quality that was the outstanding feature of this day.

The hotel was ice and clean. The service in general was good, but every time I came back to the hotel in the evening to park my car, the front desk girl made a big fuss when there were clearly lots of parking available. Every day she claimed there was no parking and I had to go to the parking lot to tell her that there was a lot of space! A bothersome every time!