7.8/10 Good! (1,000 reviews)
We needed a quick room overnight for a road trip. The hotel looked run down. It wasn't dirty - but it wasn't clean either. Walls dirty, scuffed up, didn't look clean and new. In general, it didn't feel warm and welcoming. You can tell the whole building is run down. Staff was fine - not overly friendly, looked unprofessional, no one was at the front desk when we checked in - moved slowly. Elevator was dirty - hadn't been vacuumed in a long time. Hallways were dark. doors were open and left ajar. I didn't feel safe or clean. The comforter on the bed was stained. I didn't want to sleep under the covers at all. The room was really dingy. I will definitely not plan a return stay at this hotel and I'll certainly think twice before booking another comfort inn property.
Reviewed on Aug 8, 2025