Cenote Xcanche Tours

Honestly you walk through the front door into another world! It feels like yuozr in the muddle of a forest and the atmosphere is peace and relaxation. Our room was spacious and airy and perfect temp to get away from the heat we had during our visit. The plung pool qas wonderfully relaxing and excitingly fun and thw under ground hot pool was wonderful. Helpful and friendlzly staff add to the fact that we will be returning to this beautiful retreat in the middle of the city.

Beautiful hotel! Perfect location!!

The condo was across the street from the beach. The beach was not as depicted in the pictures. No private beach access. We had to go up several blocks to the boardwalk for public beach access. Instructions on how to access the WiFi and TV could have been communicated better. TV was reported not working but was not corrected during our 7 day stay. The electricity went off for 1 morning and management did respond quickly but was instructed to only use one burner on the stove. Washer was very loud and no dryer. The sewer did smell from the bathroom sink, no toilet seat on second bathroom. Only a pair of towels for each bathroom. Too much light coming through the blinds at night. The master AC would freeze up at night. Not enough hot water. Good for one hot shower. I was disappointed with the condo.