Cleveland Vacations from $223

The front desk agent upon arrival was pleasant and helpful, very delightful demeanor. However, the room upon check in seemed to be ok, upon turning on light I witnessed 2 roaches dash across the table where tv stands. I immediately contacted front desk and room was changed. The 2nd room water in tub never stopped running and room had a mildew moisture type of smell. It was too late to change hotels and I could not afford to book another room on such short notice. So, I sucked it up and suffered Happy with front desk, hotel and housekeeping was poor and executed without detail.

This people have water that smells like poop. Sewage water is what they use for water. Remnants of trash, sticky nastiness in drawers, air vents falling off ceilings. Random kids belts found? Candy stuck to floor? Trash wasn’t even taken out. Mind you I have kids that found these things as well. Oh and don’t even try and ask for them to refund you for their disgusting rental. They will give you the run around and then IGNORE YOU. Awful establishment and these people NEED TO BE SHUTDOWN.

The hotel has the veneer of looking nice, but up close it does not look great. The location is great if you like nightlife, and it is loud all night. The rooms look like dorm rooms with posters on the wall. The sliding doors to close for the bedroom did not work correctly. There were stains all over the pleather couch, ants and roaches in the room, most likely because our window had a view to where all the garbage was collected on the second floor. Thin walls that keep no noise out, and not great drywall and paint. The only high point was the staff. They were great and responded to what they could. Unfortunately, we definitely would never stay here again.