Harman Vacations from $1,637

The room at Hermitage Inn & Pub appeared recently updated and was very clean overall. Bedding and linens smelled wonderful but had visible stains. One bathroom washcloth was white; the other was dingy gray. There were hairs along the bathroom baseboards. The PTAC kept blowing the unweighted curtains open, affecting privacy. There was no microwave in the room or ice on my floor. My main concern was accessibility. I booked through Hotels.com and noted that I am a 100% disabled veteran needing a ground-floor room close to the entrance. This request was not accommodated. At arrival, I was assigned a second-floor room and learned there was no elevator. The receptionist kindly offered to carry my luggage, but that did not help me manage the stairs. I was told no ground-floor rooms were available, yet I saw rooms downstairs that appeared vacant while driving around the property. I cannot say whether they were reserved or out of service, but this left me questioning how my request was handled. I also asked about a military discount and was told they offer none for veterans or first responders. I appreciated the updated room and overall cleanliness, but the linen issues and accessibility experience were disappointing. Guests with mobility limitations should confirm their room location directly before booking.

Jerry is an exceptional host, made me and my gf feel like home. Couldn’t ask for a better location at Seneca Rocks to see Blackwater falls state park, Spruce Knob, smoke hole caverns and Triangle Rock. Theirs 2 restaurants and small essentials store next to the property walking distance too. So perfect, appreciate you Jerry!