Hartsel Vacations from $489

Everything was what we needed. I couldn't rate the staff, because we had no interaction with staff, except through texting. This time of year, at least, there is no one on-site, and I was worried about check-in and room codes, etc. But it turned out to be okay, and we were happy.

It was our second time staying here. The place was great. We enjoyed the lodging accommodations. Easy communication with owners and very helpful. Lots of amneties which makes it a home away from home. The heaters kept the cabin warm. We loved the big picture window that looked up the mountain and the sun shone warmly into the living room area. The beds were warm comfortable. The sheets were nice sleeping in. You didn't jump into a cold bed. Lots of extra pillows and blankets if needed. We enjoyed cooking homecooked meals. The kitchen had everything we needed. The laundry facilities are clean and works well. Thank you for making our family vacation a memorable and comfortable stay. Hope to see you soon.

The hotel and concept are AMAZING. Staff was pretty helpful and accommodating and super friendly. Unfortunately the hot tub wasn’t working at all and I was never told that even though I called before booking too verify all amenities. One of the reasons we chose this hotel was for the hot tub. We requested an early check in and it was approved but we actually didn’t get to check in until almost 2 hours after regular check in which isn’t until 4pm and early was 2 or 3. We didn’t get into the room until after 5. There was still used soap in our shower and hair all over. The trash wasn’t emptied and the bed sheets had stains on them. Not sure if they were changed or not and we didn’t notice because we slept on top of them the first night. The amenities in the room all worked well and they have hammocks that are hanging from the ceiling which are in studs so yes you can lay in them and that was A HIT! We LOVED that! That have this thing they do called fafo where they provide gear rental for just a one time fee of $25, another main reason we chose this hotel as we wanted to mountain bike and snow board, I also called to verify this was legit and accurate. They confirmed and never said anything about the gear being limited. Once we were ready to go use it the next day they had literally NOTHING available. Which was EXTREMELY frustrating considering i specifically asked about this and the hot tub before confirming my booking. The did not have any snow board or ski gear nor any bikes

Bed was super comfortable Room where is big and clean bathroom was big and clean. It was great.