海兰兹兰奇镇旅游套票 | 海兰兹兰奇镇机票+酒店优惠低至 4 折

This had to be one of the cleanest condos we’ve EVER rented. Even though the finishes all weren’t the latest they were in immaculate condition as were the linens and kitchen utensils. The link to directions takes one to the rental office, which is on the ridge right above the condominiums. This was a bit confusing since that’s not made clear on the website, but calling the office number led to a very friendly and helpful staff. The bathtub and shower open directly into the bedroom in the one bedroom, suite unit, which could be a problem if one guest wants to get ready while the other sleeps. there’s also a nice size balcony and wide big windows with a great view of the ski mountain. I definitely see another visit in our future.

Great stay except there was no air conditioning and our team slept rather warm.

They helped with everything from parking to extending my stay and a late check out it was amazing

They don’t have anyone on site in case of emergency, like the electronic key fails. And if you left the check in paper in your condo you have no way of contacting them for help. They need a better system!

We checked in after an exhausting day and were looking forward to getting some rest. When we first entered the room, there was an odd smell, which we initially attributed to the air conditioning being off and the room having been closed up. We turned on the AC and left for about two hours, expecting the room to be comfortable when we returned. Instead, it had only cooled to 74 degrees. We called the front desk and were told to raise the temperature setting, which didn’t make much sense and, unsurprisingly, didn’t solve the problem. Even after running all night, the room only cooled to 72 degrees. The room itself was attractive, but that really doesn’t matter when you can’t be comfortable in it. After a long, exhausting day, a cool, comfortable room and a good night’s sleep are basic expectations from a hotel. Unfortunately, that wasn’t our experience.