9.2/10 Wonderful! (1,000 reviews)
The room was tiny. The air conditioning stopped working on the first day @ 5pm. Front desk said they would send someone at 9pm and no one went by. At 11 pm I could not take the heat anymore and my daughter was sick with a fever. I complained again they said they could not switch room and would send a fan. The fan did more noise than the hot air it blew. There is only two elevators that work really slow so be prepared to wait. The breakfast buffet is okay not everything is included make sure you ask before ordering. The kitchen staff watches you like a hawk so if you’re sitting at the table and not eating. They will harass you to pay for the buffet charge even though you did not eat. We had an awful experience with two of my cousins visiting from another hotel. On the positive side the cleaning ladies from the first floor were all very nice and attentive. They were always willing to help and serve us. The driver who drove us to a venue was also nice and helpful.
Reviewed on Jul 22, 2026
