Kodak Vacations from $216

Very disappointing experience! This hotel looks nothing like the advertised pictures. The building is poorly maintained, and cleanliness is unacceptable. We traveled as a group of eight and booked three rooms. One group was placed in a section undergoing renovations, where they were the only guests, and their bed was broken! Another group couldn’t use the sofa bed because it was dirty. The staff was unfriendly. Getting a parking pass was ridiculous! I was asked so many questions that I felt like I was going through airport security, only to realize they were trying to sell me a timeshare and attraction tickets. Guests should not have to deal with sales pressure just to get a parking pass. The parking spaces are extremely narrow and inconvenient. Overall, the pictures are misleading, the rooms need serious attention, and customer service is poor. Our group was extremely disappointed. Given the unacceptable conditions, especially the broken bed and dirty sofa bed, I believe we deserve compensation or a partial refund. I would not recommend this property and would never stay here again!