Malkata Tours

Balcony view was amazing. Breakfast spread was the best we got in Egypt. However, the Wi-Fi was not great and no Wi-Fi in hotel rooms.

From the moment I arrived until the moment I departed, the service at this hotel was consistently excellent — and that is entirely thanks to the people who work here. The front desk team was welcoming, professional, and genuinely helpful. Every interaction was handled with efficiency, warmth, and a smile. Housekeeping kept everything spotless and well cared for, always respectful and attentive to detail. The restaurant and bar staff deserve special praise — servers, cooks, and bartenders alike. Meals were well prepared, service was smooth and friendly, and the atmosphere was relaxed yet professional. It’s clear the kitchen and service teams work in sync and take pride in what they do. The doormen and concierge were outstanding — courteous, attentive, and proactive. Whether it was directions, transportation, recommendations, or simply a friendly greeting, they made every day easier and more enjoyable. Finally, credit to management for setting the tone. It’s obvious that this hotel is well run, that staff are supported, and that service culture matters here. Everyone I encountered — and many behind the scenes I never saw — contributed to an experience that felt seamless, thoughtful, and genuinely welcoming. Travel is often about places, but great trips are made by people. This team gets it right. I would happily return and confidently recommend this hotel to anyone who values excellent service and professionalism at every level. (Thanks Chat) Mane Takk!