Title: NH Collection Merida Paseo Montejo Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # NH Collection Merida Paseo Montejo Upscale comfort meets eco-friendly design at this Mérida Centro retreat where travelers can balance relaxation with adventure while enjoying stunning city panoramas ## Photo gallery for NH Collection Merida Paseo Montejo ![Outdoor pool - NH Collection Merida Paseo Montejo (Mérida)](https://images.trvl-media.com/lodging/31000000/30050000/30048900/30048807/w3840h2557x0y3-90fd7f2e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast for a fee - NH Collection Merida Paseo Montejo (Mérida)](https://images.trvl-media.com/lodging/31000000/30050000/30048900/30048807/37e739f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - NH Collection Merida Paseo Montejo (Mérida)](https://images.trvl-media.com/lodging/31000000/30050000/30048900/30048807/w3840h2557x0y3-ebed83b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room | Minibar, in-room safe, desk, iron/ironing board - NH Collection Merida Paseo Montejo (Mérida)](https://images.trvl-media.com/lodging/31000000/30050000/30048900/30048807/fa9b9cf1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - NH Collection Merida Paseo Montejo (Mérida)](https://images.trvl-media.com/lodging/31000000/30050000/30048900/30048807/e5d5508b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies NH Collection Merida Paseo Montejo, in Mérida Centro, offers an upscale, eco-friendly experience. Enjoy panoramic city views from the rooftop terrace, free WiFi in public areas, an outdoor pool, and a 24-hour gym for relaxation and staying active. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Pool - Pet friendly - Parking included - Free WiFi - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.com/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=30048807&PinnedHotelID=30048807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=30048807&PinnedHotelID=30048807&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=30048807&PinnedHotelID=30048807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=30048807&PinnedHotelID=30048807&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=30048807&PinnedHotelID=30048807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=30048807&PinnedHotelID=30048807&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=30048807&PinnedHotelID=30048807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=30048807&PinnedHotelID=30048807&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Superior Room ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30048900/30048807/4fe00e8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.2 Very good 20 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Separate bedroom Private bathroom Eco-friendly toiletries Rainfall showerhead Hair dryer - 226 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Double Beds ### View all photos for Premium Room ![Premium Room | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30048900/30048807/fa9b9cf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 7.4 Good 3 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Hair dryer Rainfall showerhead Bathrobes Eco-friendly toiletries Private bathroom - 226 sq ft - Sleeps 2 - 1 King Bed OR 2 Double Beds ### View all photos for Junior Suite ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30048900/30048807/e20ed863.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 7.0 Good 2 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Separate bedroom Hair dryer Rainfall showerhead Bathrobes Eco-friendly toiletries - 495 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Family Room (2 Adults + 2 Children) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30048900/30048807/8d2433f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (2 Adults + 2 Children) ### Highlights Air conditioning Flat-screen TV Pillow menu Hair dryer Rainfall showerhead Bathrobes Eco-friendly toiletries Private bathroom - 398 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Superior Room (2 adults + 2 children) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30048900/30048807/4fe00e8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (2 adults + 2 children) 8.8 Excellent 8 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Separate bedroom Private bathroom Eco-friendly toiletries Rainfall showerhead Hair dryer - 226 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room (3 adults + 1 child) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30048900/30048807/4fe00e8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (3 adults + 1 child) 7.0 Good 6 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Separate bedroom Private bathroom Eco-friendly toiletries Rainfall showerhead Hair dryer - 226 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Family Room ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30048900/30048807/8d2433f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning Flat-screen TV Pillow menu Private bathroom Eco-friendly toiletries Rainfall showerhead Hair dryer Eco-friendly cleaning supplies - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite (Extra Bed 2 Adults + 2 Children) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30048900/30048807/e20ed863.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Extra Bed 2 Adults + 2 Children) ### Highlights Air conditioning Flat-screen TV Pillow menu Private bathroom Eco-friendly toiletries Rainfall showerhead Hair dryer Eco-friendly cleaning supplies - Sleeps 4 - 2 Double Beds OR 4 Twin Beds ### View all photos for Junior Suite (Extra Bed 3 Adults + 1 Child) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30050000/30048900/30048807/e20ed863.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Extra Bed 3 Adults + 1 Child) ### Highlights Air conditioning Flat-screen TV Pillow menu Separate bedroom Private bathroom Eco-friendly toiletries Rainfall showerhead Hair dryer - 1 bedroom - Sleeps 4 - 1 King Bed ## You may also like Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/19400/19340/0f9659c8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Americana - Merida Mérida Centro - Pool - Hot tub - Spa - Pet friendly 9.2 Wonderful 1,180 reviews $160 nightly $193 total Mar 8 - Mar 9 Total with taxes and fees [](https://www.expedia.com/Merida-Hotels-Fiesta-Americana-Merida.h19340.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=e15cb3b4-90da-4cf2-b13e-dbd031d2a694&top_cur=USD) Ad ![Outdoor pool, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/20600/20589/ee56025c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency Merida Hotel Mérida Centro - Pool - Pet friendly - Parking included - Free WiFi 8.8 Excellent 1,002 reviews $121 nightly $146 total Mar 2 - 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Pool - Breakfast included - Pet friendly - Parking included 9.4 Exceptional 1,134 reviews $109 nightly $131 total Mar 2 - Mar 3 Total with taxes and fees [](https://www.expedia.com/Merida-Hotels-Residence-Inn-By-Marriott-Merida.h48282164.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=e15cb3b4-90da-4cf2-b13e-dbd031d2a694&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-NH-Collection-Merida-Paseo-Montejo.h30048807.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-NH-Collection-Merida-Paseo-Montejo.h30048807.Hotel-Information) ## About the neighborhood Located in Mérida, NH Collection Merida Paseo Montejo is in the business district. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio de Beisbol Kukulkan or Kukulcan Stadium. [Visit our Mérida travel guide](https://www.expedia.com/Merida.dx6023536) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.98367%2C-89.62000&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QZBZV8iRBvQrHMq6MZ0DeViOANs=) Calle 60 #346, Mérida, YUC, 97000 ### What's nearby - ![Paseo de Montejo showing a monument and night scenes](https://images.trvl-media.com/place/6220694/0c05e3c3-1f14-4410-ac4f-d2503dc0e7a8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de Montejo 3 min walk \- 0.2 miles - ![Casa Montes Molina Museum which includes heritage elements, a house and interior views](https://images.trvl-media.com/place/6261841/5928c844-6b95-4bf9-861a-ffecd9a1e485.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Casa Montes Molina Museum 3 min walk \- 0.2 miles - ![Close-up of palm tree on beach, Yucatan, Mexico](https://images.trvl-media.com/place/553248635928788421/fc31c2d7-4846-41ab-909a-533af3300581.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Yucatan International Convention Center 5 min walk \- 0.3 miles - Paseo 60 2 min walk \- 0.1 miles - Plaza de Toros de Merida 8 min walk \- 0.5 miles ### Getting around - Teya-Merida Station 27 min drive - Mérida International Airport (MID) 22 min drive ### Restaurants - Yerba Santa 4 min walk - Crabster 1 min walk - Starbucks 5 min walk - Regency Club 3 min walk - Verdina ## About this property ### NH Collection Merida Paseo Montejo Upscale hotel near Paseo de Montejo A rooftop terrace, dry cleaning/laundry services, and a bar are just a few of the amenities provided at NH Collection Merida Paseo Montejo. The on-site restaurant, Restaurante NH, features international cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour gym and a 24-hour business center. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self parking - Buffet breakfast (surcharge), a bike on site, and express check-out - Express check-in, a 24-hour front desk, and luggage storage - Guest reviews speak highly of the helpful staff and location Room features All 120 rooms feature comforts such as pillow menus and air conditioning, as well as perks like late night room service and safes. Extra conveniences in all rooms include: - Reusable coffee/tea filters, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and hair dryers - Flat-screen TVs with premium channels - Daily housekeeping, desks, and phones ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/30000/20600/20589/d4b5f8a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Merida Hotel Mérida Centro - Pool - Pet friendly - Parking included - Free WiFi 8.8 Excellent 1,002 reviews $121 nightly $146 total Mar 2 - Mar 3 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=20589&PinnedHotelID=20589&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/62000000/61530000/61528900/61528830/fd89449b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Merida Downtown Mérida Centro - 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Pool - Pet friendly - Parking included - Free WiFi 9.2 Wonderful 482 reviews $127 nightly $153 total Mar 8 - Mar 9 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=68099532&PinnedHotelID=68099532&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=30048807&PinnedHotelID=30048807&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=30048807,20589,61528830,1442108,19340) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily buffet breakfast available for a fee: USD 15 to 20 per person - A bar/lounge - A restaurant ### Restaurants on site - Restaurante NH ### Things to do - 24-hour gym - Bicycle storage - Bicycles - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 24-hour business center ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Pillow menu ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Flat-screen TV with premium channels ### Food and drink - Free bottled water - Late-night room service - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Iron/ironing board - LED lighting - Phone - Reusable coffee/tea filters - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: USD 35 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities will be closed during January: - Swimming pool ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 35 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 55 lbs per pet) Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 15 to 20 per person - Pet fee: USD 35 per pet, per night - Service animals are exempt from fees - Late check-out fee: USD 35 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests planning to check in with a pet must provide the pet's health certificate at check-in. ### Property is also known as NH Collection Merida Paseo Montejo Hotel Collection Paseo Montejo Hotel Collection Paseo Montejo NH Collection Merida Paseo Montejo Hotel NH Collection Merida Paseo Montejo Mérida NH Collection Merida Paseo Montejo Hotel Mérida NH Collection Merida Paseo Montejo Hotel NH Collection Merida Paseo Montejo Mérida NH Collection Merida Paseo Montejo Hotel Mérida ## Frequently asked questions ### Does NH Collection Merida Paseo Montejo have a pool? ### How much does it cost to stay at NH Collection Merida Paseo Montejo? ### Is NH Collection Merida Paseo Montejo pet-friendly? ### How much is parking? ### What time is check-in at NH Collection Merida Paseo Montejo? ### What time is check-out at NH Collection Merida Paseo Montejo? ### Where is NH Collection Merida Paseo Montejo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## NH Collection Merida Paseo Montejo Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.6 Location ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 607 8 - Good 208 6 - Okay 98 4 - Poor 46 2 - Terrible 41 ## Reviews ### 8/10 Good #### Leticia Jan 16, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean and comfortable room and great location. ##### Leticia Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Joseph A Jan 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice room and stay. Clean, well kept and spacious. ##### Joseph A Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Jesus Armando Aug 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay in Merida Everything was perfect, the people at the front desk were so kind and answered all my questions. ##### Jesus Armando Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ruben Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and friendly staff ##### Ruben Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### ANA Aug 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I loved the pool cleanliness The quiet space i had. ##### ANA Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Cecilia Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and very friendly staff, the breakfast buffet is very well served with a different options and native food options. ##### Cecilia Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jovita Cardoza Dec 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location I would definitely stay there again ##### Jovita Cardoza Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Belinda Dec 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great atention and pet friendly, nice people, good breakfast. ##### Belinda Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Cecilia Mar 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel sits very close to the beautiful Paseo Montejo and we were able to walk to all the beautiful museums, plazas and churches. The breakfast provided delicious options and the staff was very friendly. If I could get back to Merida I would select this hotel again. ##### Cecilia Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Noe Nov 26, 2024 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Great area, nice and clean very convenient and safe ##### Noe Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Edyta Nov 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location: walking distance to Paseo Montejo, restaurants downstairs, Ado & Turibus stop downstairs. Clean property, friendly staff, comfortable beds, definitely will return there on the next trip to Merida. ##### Edyta Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Michael Vincent Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing experience, staff was so kind and helpful! ##### Michael Vincent Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Matthew May 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was excellent service was great. Food options were fantastic. ##### Matthew Stayed 1 night in May 2024 ### 10/10 Excellent #### Gerardo de Jesus Oct 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wide recomendation. Excellent hotel. Good service. ##### Gerardo de Jesus Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Daniela Oct 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service The place is very clean and nice, however they have the worse service ever, which made the experience a really bad one. They gave us a two beds room when we paid for a King and to give us the right one they took over an hour and we lost our dinner reservations and a wedding rehearsal dinner. Once we were in the right room some people were trying to come into our room and turns out they were given THE SAME ROOM! Just a terrible experience. And then we were trying to rest and housekeeping where super loud slamming the doors and all their cleaning supplies since 7:00 am. Just terrible. ##### Daniela Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Nicholas Jan 3, 2025 Liked: Staff & service, amenities, property conditions & facilities Close to many restaurants and sites. Floors in our room were very dirty ##### Nicholas Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Misael Jun 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the location, it was easy to move around. Plenty options to eat there. The room was clean and neat. The staff was friendly, helpful and professional. ##### Misael Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Izabel Apr 2, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service The pool and that view were amazing! Very few towels at the pool side for use. ##### Izabel Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Larry Jan 15, 2025 Liked: Cleanliness, staff & service, amenities The staff were very nice and welcoming. Our bathroom sink faucet leaked causing water to puddle on the floor. Late night noise from activities being held at nearby facilities and the Mercado plaza were annoying. ##### Larry Stayed 4 nights in Jan 2025 ### 8/10 Good #### Verified traveler Jun 8, 2024 #### Good hotel but not amazing Overall is an average hotel. I was expecting a little bit more but did not get that extra special feeling. The first day the elevator didn’t work so we took the emergency stairs. It was disgusting, they have not cleaned that area in years. Food was good but a bit pricey. ##### Verified traveler Stayed 3 nights in Jun 2024 ### 6/10 Okay #### Verified traveler Aug 31, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Overall the property is not well kept. There’s a general sense of poor maintenance and lack of cleanliness. There’s a shopping center on the ground floor that held a loud music concert on a Thursday until 11pm making it impossible to relax in my 4th floor room facing the shopping center courtyard. The staff did accommodate me the next day and changed me to a street facing room that reduced the noise coming from the shopping center’s music stage. ##### Verified traveler Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Christina Aug 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### First time visiting the Yucatan The staff couldn’t have been more accommodating. Despite my non-existent Spanish language, the patience, kindness and warm interactions for support and assistance from the reception, to the restaurant and kitchen, my stay was very memorable. My arrival and check-in was seamless. I had booked through hotels.com and didn’t realize that it included the buffet breakfast which included a wide variety of local and traditional American breakfast items. My room was very clean and comfortable with strong air conditioning to counteract my slow adaptation to the hot and humid days of the Yucatan. On my departure, my flight was very early, and the kitchen and reception staff thoughtfully curated a healthy fresh fruit breakfast for me to take away which was such a blessing, given the time restrictions when dashing for your flight back home. Everyone from soup to nuts at the NH Collection Merida Paseo Montejo was absolutely stellar, kind and top notch hospitable. The central location of the hotel was also key to access lots of local eats. Highly recommended!!! ##### Christina Stayed 4 nights in Aug 2024 ### 4/10 Poor #### Victor Dec 29, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Good afternoon: This email is more for the management; your reception staff was attentive on the night shift; security is very friendly and is aware of everything; however, the ceilings in the room were very deplorable, the television service, iron did not work; the bathroom in the shower was dirty in the showers; towels were missing and therefore I had to ask; they have only one trash can in the bathroom; it does not have a bipedal for the suitcases; in the hallway they have dehumidifiers but they are already full, I saw that when I arrived and left that it was more than 8 hours with the same humidity; the parking lot is safer but they should provide more detailed information so I can leave and not waste time going and coming back; one of the pillows still had hair on it that was not mine, it belonged to a woman because I do not have hair, thank you; ahhh the amenities of the coffee or coffee maker were dirty and dusty; very important, I wanted to go to the pool and I found the surprise that it was empty and out of use; The gym is very well equipped for a very small space. I want to express this because of the location, security and the employees who are doing their job. However, management should be more aware of all these details. I thought about staying another day at the beginning but decided to go to another hotel. I hope they can improve these deficiencies. Bless day. ##### Victor Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Aaron Jan 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities Would stay again ##### Aaron Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Maria del Pilar Jan 26, 2026 Liked: Amenities, property conditions & facilities Todo excelente ##### Maria del Pilar Stayed 2 nights in Jan 2026 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Adoro Hotel Boutique](https://www.expedia.com/Merida-Hotels-Adoro.h108555280.Hotel-Information) - [Casa Dos Lirios Boutique B&B](https://www.expedia.com/Merida-Hotels-Casa-Dos-Lirios.h20113693.Hotel-Information) - [Hotel Hacienda Inn Aeropuerto](https://www.expedia.com/Merida-Hotels-Hotel-Hacienda-Inn-Aeropuerto.h1453036.Hotel-Information) - [Hotel Doralba Inn](https://www.expedia.com/Merida-Hotels-Hotel-Doralba-Inn.h3527807.Hotel-Information) - [Decu Downtown](https://www.expedia.com/Merida-Hotels-Villa-Verde-Merida.h19134535.Hotel-Information) - [Yucatan Vista Inn](https://www.expedia.com/Merida-Hotels-Yucatan-Vista-Inn.h41897623.Hotel-Information) - [Villa Octavia](https://www.expedia.com/Merida-Hotels-Villa-Octavia.h48934749.Hotel-Information) - [Cigno Hotel (Adults Only)](https://www.expedia.com/Merida-Hotels-CIGNO-HOTEL.h78299568.Hotel-Information) - [Hotel La Catedral Merida](https://www.expedia.com/Merida-Hotels-Hotel-La-Catedral-Merida.h95213539.Hotel-Information) - [Hotel Casa Lidia](https://www.expedia.com/Merida-Hotels-Hotel-Casa-Lidia.h34607036.Hotel-Information) - [Hotel Luz en Yucatan](https://www.expedia.com/Merida-Hotels-Hotel-Luz-En-Yucatan.h19196329.Hotel-Information) - [Suites del Sol](https://www.expedia.com/Merida-Hotels-Suites-Del-Sol.h101420074.Hotel-Information) - [Hostal Patio Nomada](https://www.expedia.com/Merida-Hotels-Hostal-Patio-Nomada.h111790074.Hotel-Information) - [Boutique by the Museo](https://www.expedia.com/Merida-Hotels-Boutique-By-The-Museo.h11084401.Hotel-Information) - [El Palacito Secreto](https://www.expedia.com/Merida-Hotels-El-Palacito-Secreto.h25843038.Hotel-Information) - [Hotel Posada Toledo](https://www.expedia.com/Merida-Hotels-Hotel-Posada-Toledo.h5377313.Hotel-Information) - [Hotel Margarita](https://www.expedia.com/Merida-Hotels-Hotel-Margaritas.h44953562.Hotel-Information) - [Fiesta Inn Merida](https://www.expedia.com/Merida-Hotels-Fiesta-Inn-Merida.h7369133.Hotel-Information) - [Hotel Unknown](https://www.expedia.com/Merida-Hotels-Hotel-Unknown.h68636189.Hotel-Information) - [Hotel Merida](https://www.expedia.com/Merida-Hotels-Hotel-Merida.h19336122.Hotel-Information) - [Flights to Mérida](https://www.expedia.com/Cheap-Flights-To-Merida.d6023536.Travel-Guide-Flights) - [Mérida Vacations](https://www.expedia.com/Merida.d6023536.Destination-Travel-Guides) - [Car rentals near Mérida](https://www.expedia.com/Car-Rentals-In-Merida.d6023536.Car-Rental-Guide) - [Mérida Vacation Rentals](https://www.expedia.com/Merida-Vacation-Rentals.d6023536.Travel-Guide-VacationRentals) - [Things to do in Mérida](https://www.expedia.com/Things-To-Do-In-Merida.d6023536.Travel-Guide-Activities)