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"Amazing stay at Riu Palace Las Américas! The staff’s service was exceptional from the moment we checked in. The beach is breathtaking—turquoise, crystal-clear water—and the food quality was impressive at every restaurant. Yes, the rooms are beginning to feel a little dated, but it didn’t take away from the experience. For the service, food, and value, it’s a solid 5-star rating. Well done, Riu Palace Cancun! "

"This property is highly recommended and definitely we'll be back! Very professional staff and good service! The only thing we weren't happy that we got our room on "remodeling floor" and side of construction pool zone! We didnt complain we know that property needs update, they should let us know in that case. Overall, we had great time and definitely we are going to be back! "

"Great location for a short stay in San Jose. Near shopping and can walk almost everywhere in town. Rooms were clean and people were friendly. Breakfast buffet was ok not great. We ordered pancakes but got completely forgotten until after waited a long time and we asked and they were like oh you want to order pancakes? No one was apologetic at all; just order now why complain ? Still, good place to stay even with ‘I’m always right’ breakfast staffs…"

"When you think of a vacation in Cancun the Westin is the spot. Friendly staff. Easily accessible to public transport if you want to go explore the city and if you’re not into that, hang out by the pool with poolside service. "

"Excelente servicio."

"RIU Hotel was excellent! Great customer service!"

"Little bit more relaxed, but overall amazing place to be!"

"Beautiful looking hotel, very friendly staff, very nice rooms. There is currently a lot of construction outside therefore a lot of closed streets and missing concrete due to the World Cup 2026, but otherwise I had a great time at this hotel. "

"Eveeything perfect! Nice new room very spacious and modern"