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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Terrace/Patio

Guest reviews

4.4 out of 5 Excellent
1,541 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationMuseo de Arte Moderno9 min walk
Popular LocationTamayo Museum of Contemporary Art11 min walk
Popular LocationMuseo Nacional de Antropologia16 min walk
AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)23 min drive

Choose dates to view prices

  • Deluxe Room, 2 Double Beds (No Fumar)

    4.3/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds (No Fumar)
  • Camino Real Club Doble No Fumar

    4.5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsCamino Real Club Doble No Fumar
  • Deluxe Room, 2 Double Beds, Non Smoking, Garden View

    4.7/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, Non Smoking, Garden View
  • Junior Suite King - Non Smoking

    4/5 guest room rating

    Room amenities

    • 1184 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite King - Non Smoking
  • Suite Fiesta - Non Smoking

    Room amenities

    • 1184 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite Fiesta - Non Smoking
  • Suite Virreyes - Non smoking

    Room amenities

    • 2530 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite Virreyes - Non smoking
  • Deluxe King No Fumar

    4.5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe King No Fumar
  • Deluxe Room, 1 King Bed, Non Smoking, Garden View

    4.5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking, Garden View
  • Master Suite - Non Smoking

    Room amenities

    • 1206 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsMaster Suite - Non Smoking
  • Suite Chapultepec - Non Smoking

    Room amenities

    • 1259 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite Chapultepec - Non Smoking
  • Camino Real King Club No Fumar

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsCamino Real King Club No Fumar

About this area

Mexico City

Located in Mexico City, Camino Real Polanco Mexico is in the city center and near a metro station. Museo de Arte Moderno and Tamayo Museum of Contemporary Art are cultural highlights, while Castillo de Chapultepec is a notable landmark. Traveling with kids? Make time for Parque Zoologico de Chapultepec, or check out an event or a game at Autodromo Hermanos Rodriguez.

Visit our Mexico City travel guide
Map
Popular Location

What's nearby

  • Museo de Arte Moderno - 9 min walk
  • Tamayo Museum of Contemporary Art - 11 min walk
  • Castillo de Chapultepec - 15 min walk
  • Museo Nacional de Antropologia - 16 min walk
  • Parque Zoologico de Chapultepec - 14 min drive

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Chapultepec Station - 16 min walk
  • Mexico City Intl. Airport (MEX) - 23 min drive

Restaurants

  • La Huerta — 1 min walk
  • Token — 1 min walk

About this property

Camino Real Polanco Mexico

Family-friendly Mexico City hotel in Reforma, walk to Paseo de la Reforma
This smoke-free hotel features 6 restaurants, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafés, and a conference center are onsite. All 712 rooms offer free WiFi, 24-hour room service, and plasma TVs with cable channels. Minibars, rainfall showerheads, and hair dryers are among the other amenities available to guests.
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. 50-inch plasma televisions come with cable channels and pay movies.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Free self parking
  • Covered valet parking: MXN 125 per night
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11:30 AM: MXN 424 for adults and MXN 225 for children
  • 6 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 22 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 50-inch plasma TV
  • Cable channels
  • Pay movies

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed from July 01 2020 to August 31 2020, and from July 01 2020 to August 31 2020 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 424 for adults and MXN 225 for children (approximately)
  • Covered valet parking fee: MXN 125 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 72 hours between bookings

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Frequently asked questions

Can I cancel my reservation for free at Camino Real Polanco Mexico and receive a full refund?
Yes, Camino Real Polanco Mexico offers free cancellation on select room rates, because flexibility matters! Please refer to Camino Real Polanco Mexico cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Camino Real Polanco Mexico?
As of Aug 13, 2020, prices found for a 1-night stay for 2 adults at Camino Real Polanco Mexico on Aug 29, 2020 start from $91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Camino Real Polanco Mexico have a pool?
Yes, this property has an outdoor pool.
Is Camino Real Polanco Mexico pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM–anytime.
What time is check-out at Camino Real Polanco Mexico?
Check-out is at 1 PM.
Where is this property located?
This family-friendly Mexico City hotel is located in the historical district, within a 15-minute walk of Museo de Arte Moderno, Tamayo Museum of Contemporary Art, and Castillo de Chapultepec. Parque Zoologico de Chapultepec and Autodromo Hermanos Rodriguez are also within 9 mi (15 km). Chapultepec Station is 16 minutes by foot and Sevilla Station is 18 minutes.

Guest reviews

Overall score and ratings for Camino Real Polanco Mexico

4.4
Excellent
1,541 reviews
5 - Excellent
920
4 - Good
422
3 - Okay
106
2 - Mediocre
48
1 - Poor
45
4.5
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.3
Property condition
5.0 out of 5 Excellent
    This traveler didn’t leave comments with their review
    Stayed 1 night in Jul 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, property conditions & facilities

    Great service. We enjoyed our stay. Highly recommended.

    Stayed 1 night in Jul 2020
    3.0 out of 5 Okay
    • Liked: Cleanliness, staff & service

    muy pocos servicios disponibles por las restricciones covid 19. la zanitizacion es buena pero no exelente.

    Stayed 1 night in Jun 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, property conditions & facilities

    We always enjoy this hotel, nice property very good location

    Stayed 1 night in Jun 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The hotel is boldly designed, and dramatic. From the street façade, to the entrance lobby featuring a dramatic, churning fountain, to the lobby and thence to the public spaces and guestrooms, each space is beautifully and dramatically laid out and luxuriously fitted. Water is a theme element in the interior spaces on the public floors: pools and cascades surprise the eye as you walk through these spaces, and lead from one vista to another within the building. It is a dividing and uniting feature that imparts spatial and audible continuity to the public spaces on the lower floors. The guestrooms, in particular, have every convenience a guest could require, and if anything should be lacking, the management is happy to make it happen immediately…. But ! The rooms are large, spacious, and generously proportioned. No small cubby-hole European style rooms here: the City had lots of space to build, and the builders did their best to use it all.. almost. The furnishings are of the best available materials, with primary and earthy colors, fabrics, finishes and fittings everywhere, from walls to ceilings to floors. A visual delight. One sour note ~ the baths are very well designed with floor to ceiling marble walls and counters, etc., but failed in a practical sense: the shower drain didn’t quite keep up with the flow from the shower and clogged. I did complain to the management, but they were unable to do anything about it, as it was still happening on our second morning.

    Stayed 2 nights in Aug 2019