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Camino Real Polanco Mexico

Photo gallery for Camino Real Polanco Mexico

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Terrace/Patio

Overview of Camino Real Polanco Mexico

VIP Access

Camino Real Polanco Mexico

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590

Explore the area

  • Popular LocationPaseo de la Reforma9 min walk
  • Popular LocationMuseo de Arte Moderno9 min walk
  • Popular LocationChapultepec Park11 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)11 min drive

Choose dates to view prices

About this area

Mexico City

Located in Mexico City, Camino Real Polanco Mexico is in the city center and near a metro station. Museo de Arte Moderno and Tamayo Museum of Contemporary Art are cultural highlights, while Castillo de Chapultepec is a notable landmark. Traveling with kids? Make time for Parque Zoologico de Chapultepec, or check out an event or a game at Auditorio Nacional.

What's nearby

  • Paseo de la Reforma - 9 min walk
  • Museo de Arte Moderno - 9 min walk
  • Tamayo Museum of Contemporary Art - 11 min walk
  • Chapultepec Park - 11 min walk
  • Castillo de Chapultepec - 15 min walk

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Chapultepec Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 11 min drive

Restaurants

  • La Huerta — 1 min walk
  • Token — 1 min walk
  • Fogoncito — 4 min walk
  • Las Mercedes — 4 min walk
  • Pan Comido — 4 min walk

About this property

Camino Real Polanco Mexico

Family-friendly Mexico City hotel in Reforma, near Museo de Arte Moderno
This smoke-free hotel features 6 restaurants, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafés, and a conference center are onsite. All 712 rooms offer free WiFi, 24-hour room service, and minibars. Guests will also find premium bedding, hair dryers, and safes.
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit
  • Free in-room WiFi has a 3-device limit

Parking and transportation

  • Free self parking on site
  • Secured covered valet parking on site (MXN 125 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11:30 AM: MXN 424 for adults and MXN 225 for children
  • 6 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center
  • Meeting rooms - 22

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 424 for adults and MXN 225 for children (approximately)
  • Covered valet parking fee: MXN 125 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 971 out of 1547 reviews
5 - Excellent 63%
Rating 4 - Good. 389 out of 1547 reviews
4 - Good 25%
Rating 3 - Okay. 102 out of 1547 reviews
3 - Okay 7%
Rating 2 - Poor. 42 out of 1547 reviews
2 - Poor 3%
Rating 1 - Terrible. 43 out of 1547 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful!!! Beautiful place, amazing food and perfect service! Staff is so nice!!!
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly environment...
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel , they have done good maintenance
Stayed 2 nights in Sep 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beyond pleased that we stayed here during our trip to CDMX! The staff were so kind, helpful, and went out of their way to make us feel comfortable. Victor from front desk was also amazing! Will definitely be returning!
Stayed 5 nights in Aug 2021