COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Check restrictions for your trip.Opens in a new window
See all properties

Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

Photo gallery

Featured Image
On the beach, sun loungers, beach umbrellas, beach towels
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
View from Room

Overview of Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

VIP Access

Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationCancun Interactive Aquarium2 min walk
  • Popular LocationMarlin Beach4 min walk
  • Popular LocationLa Isla Shopping Mall5 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive

Choose dates to view prices

About this area

Cancun

Located on the beach, Live Aqua Beach Resort Cancún - All Inclusive - Adults Only is in Cancun's Zona Hotelera neighborhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Cancun travel guideOpens in a new window
View in a map
Map
Popular Location

What's nearby

  • Tequila Museum - 2 min walk
  • Cancun Interactive Aquarium - 2 min walk
  • Marlin Beach - 4 min walk
  • Yamil Lu'um Archaeological Zone - 5 min walk
  • La Isla Shopping Mall - 5 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • SIE7E — 1 min walk
  • AZUR — 1 min walk
  • El Fish Fritanga — 3 min walk
  • Mb — 4 min walk
  • Ruth's Chris Steak House — 6 min walk

About this property

Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

Adults-only luxury on the beach
Catch some rays at the beach or spend the day relaxing at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. All 371 soundproofed rooms feature free WiFi and iPod docks. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches like bathrobes and slippers.
Live Aqua Beach Resort Cancún - All Inclusive - Adults Only offers 371 accommodations with iPod docking stations and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch Smart televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

7 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Aqua has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 8 restaurants and 1 coffee shop/café
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 7 outdoor pools
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Sauna
  • Spa tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower

Entertainment

  • 65-inch Smart TV
  • Cable/satellite channels
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Cancun
Cancun
Zona Hotelera
Zona Hotelera
Guest rating 4.5+
Guest rating 4.5+
5 star
5 star
Family friendly
Family friendly
Parking included
Parking included
All-Inclusive Resort
All-Inclusive Resort
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2000 per pet, per stay
Dogs welcome
Up to 44 lbs
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night
  • Sanitation services: MXN 28.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not permitted at this adults-only property
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún All Inclusive Adults Only
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 1477 out of 2038 reviews
5 - Excellent 72%
Rating 4 - Good. 358 out of 2038 reviews
4 - Good 18%
Rating 3 - Okay. 110 out of 2038 reviews
3 - Okay 5%
Rating 2 - Poor. 50 out of 2038 reviews
2 - Poor 2%
Rating 1 - Terrible. 43 out of 2038 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in Jun 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Exceptional: Food was excellent. Pools were beautiful. Staff - Just "OK" Didn't feel like they were overly friendly or went above and beyond for customer service. Activities - Not happy at all. On days when it rained, be prepared for nothing to do other than sit in your room. No extra activities, not even really a bar to sit at and converse with friends. Bars - Not happy at all. There was a main bar with limited seating where a nightly singing performance was. If there were more than 20 people there you would be standing.Disco was terrible - layout didnt have dance floor and seating was small and akward layout. If your desire is nice pool and good food only, this is a good place for you. If you are looking for fun activities, fun evening experiences look elsewhere.
Stayed 7 nights in Jun 2021

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If we could live here forever, we would! The absolute best resort we have ever stayed in. Very clean-staff were constantly sanitizing. Food was delicious at every single restaurant. Our personal favorite was Azur. Staff was amazing! A special shout out to Manuel at Siete/Azur who treated us like family our entire stay! Overall, we could not have asked for a better experience for our first time in Cancun. We highly recommend staying here!
Stayed 7 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities
I love this resort! This is the first time me end my husband in Cancun and we stayed a week in this hotel because they have the most beautiful infinity pool in the world!! The foods of 7 restaurants were also amazing too! David from Hidden Garden and Mauricio from Azur (breakfast buffet from 7 ) were so nice and provided excellent services! With $50 daily resort credit, we upgraded our meals to lobster and steaks every night which was good worth. On my birthday, we used the credit for a relaxing beach couple massage and it’s the best thing in the world! We love front desk Valery. She helped us with the zoom upgrade and explained our bill very well. The only thing we don’t like was the activities we booked in hotel was way overpriced. We paid $129 for Chechen Itza one day tour but later on we found a cheaper deal on Expedia things to do for half price. So I would recommend to book excursions on Expedia (safe too!) Overall I will give this hotel 5 stars and will definitely come back when I visit Cancun again! If I don’t stay in this hotel I will pay $100 day pass to enjoy the pools and nice foods here.
Stayed 8 nights in Jun 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities
The food was the highlight of the trip, along with the attentive staff.
Stayed 4 nights in Jun 2021