- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wanted to stay at this hotel for a while since we travel Cancun every year. We were hit immediately to set up an appointment for membership club for 30 mins while checking in and tagged everyday to ensure we would attend a meeting we stated we did not want to participate in. We were there to celebrate our anniversary not be high pressured sold on a travel membership. Very disappointed in their approach because we had not even seen the hotel yet. We tipped the concierge $100 to be left alone and yet were stalked daily on if we would attend the "membership" breakfast. Loved the hotel, loved the room, the staff was very accommodating. As long as you are okay with the daily aggravation of trying to be sold a travel membership package. You will like this place.